Tech Glitches Snarl HIX Opening Day

High traffic volume contributed to consumer complaints about problems with the federal health insurance exchange and several states operating their own marketplaces reported similar problems on launch day.

1 comments on "Tech Glitches Snarl HIX Opening Day"
FLPoggio (10/2/2013 at 10:38 AM)

Excuses, excuses...I wish the feds would follow their own requirements for ONC software Certification – that is the Insurance Marketplace software must first be tested by the ONC Test labs, just like the vendor software for MU purposes. In all the vendor tests I have participated in it is made clear that if a vendor's software is unstable, has poor response, or repeated glitches it is failed post haste and not allowed to be sold and installed as a MU usable product till fixed and retested. So based on yesterday's experience – the HI Marketplace software is not ready for prime time and s/b pulled back. Yes, all software has minor glitches but from what I am reading you can't even get access to the web site. The feds were so pumped politically to get this out they didn't even think about what a tsunami they were creating. No stress testing, no planning on the roll out, maybe opening up a few states at a time. But as usual Washington has two separate sets of rules – one for the belt way, the other for main street. If you don't agree then answer this: With the gvt shutdown, why are paychecks canceled for the rank and file yet not Congress and its staff??


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