MGMA: Patient Safety Checklists Cut Costs at Physician Practices

Physician groups looking to make their practices more efficient should develop patient safety lists for dealing with both emergent events and routine activities, says a practice management expert at the annual Medical Group Management Association conference.

1 comments on "MGMA: Patient Safety Checklists Cut Costs at Physician Practices"
Emilie J DiChristina MBA CPHQ (10/28/2011 at 1:19 PM)

This was a great article and I hope that both physicians and practice managers take the few minutes necessary to read it. Last week I had the opportunity to address the subject of Quality and meeting quality indicators to a large group of physicians, most from relatively small practices. One of my major points was that reliance on technology is dominating the office lately, and yet for want of checklists, process flow charts, and other basic steps, the technology is often wasted money and wasted effort for all parties. As I read your article I thought o fthe very basic act of LOOKING AT THE PATIENT when registering him or her for the visit. How often are staff members so engrossed in updating a new PM or EMR, getting all the fields completed just right that they forget to look up, smile and observe. Perhaps a checklist that starts with Look up, smile and observe the patient's overall condition would increase customer satisfaction, make the staff remember that there is a person involved AND perhaps even stop the fainting, heart attack or hypoglycemic episode from occuring in the waiting room.


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