Hospital Focus Misdirected Toward Parents, Survey Suggests

A study targeting hospitalized children and adolescents on the quality of their nursing care finds room for improvement. Hospitals, the lead author says, have "gone overboard with parent satisfaction and comfort. The child sort of gets left behind."

2 comments on "Hospital Focus Misdirected Toward Parents, Survey Suggests"
Heidi Lee Sinclair, MD, MPH (9/30/2011 at 12:38 PM)

when my son was in the NICU it made me mad that the Neonatologist never met with me until the day my son was being discharged (day 20) never made eye-contact and kept calling me "mom" and didn't call my baby by name either ... i make it a point to always address patient and parent BY NAME - and ask to make sure I have the name right - what they preferred to be called ... i think this is basic respect
Scott (9/28/2011 at 9:51 AM)

Interesting article, I can say that the issue transcends into many care specialties. While I do not work in peds, I can say that a similar event occurs from time to time in Long Term Care. While we do speak of "patient" satisfaciton, some forget that the patient is still there despite their physical and or mental deterioration. Sometimes too the tail (family) wags the dog. Othertimes discussions occur to the "family" about the patient, even when the patient is right there. I know this happens in many areas of healthcare. Also, in LTC it is often asked was the family notified and the answer is always "yes" updates but some forget to update resident who is the one being impacted most.


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