Joint Commission 'Best' List Draws Skepticism from C-Suite

Some health system officials whose hospitals made the Joint Commission's list of top hospitals say they're questioning the list's worth, in part because they aren't totally on board with the commission's process measures, and in part because they share the list with hospitals not known for high quality performance in their respective communities.

4 comments on "Joint Commission 'Best' List Draws Skepticism from C-Suite"
C.L.Jones (9/23/2011 at 9:46 AM)

There are many elements of disconnect here. First-it's like comparing apples to oranges when comparing these two unique and different rankings and trying to make the same conclusion. The JC is trying to use bsic and core measures to rank basic standards of care. USNWR is a publication,informative however, and not a peer reviewed medical science based journal. There are some interesting survey and measure techinque in the USNWR methodology- that fortunately have improved over the years- but have a lot of opinion based information, from research companies owned by physicians of these major "report" headliners. Bottom line- consumer beware.
Daniel Fell (9/22/2011 at 11:40 PM)

Sadly, it's the patient attempting to make informed decisions about his or her healthcare who is faced with how best to interpret another set of conflicting quality measures. While the lack of standards surely helps some hospitals to compete in the marketplace, long-term it continues to erode consumer confidence and trust. The industry doesn't need more healthcare ratings, rankings and awards - it needs more consensus on which ones matter.
mila michaels (9/22/2011 at 3:29 PM)

Not surprising C Van Gorder is perplexed. Scripps boasts the highest number of fines in San Diego county by the state licensing board. TJC has again proven that a true and unbiased rating shouldn't be bought.
Lynn McVey (9/22/2011 at 3:27 PM)

When one looks at the first 8 scores on -one sees specific scores that are MUCH higher than the last 2 general scores, which are "overall rating" and "would you recommend this hospital". That in and of itself, questions the credibility of the data. In school, the teacher threw out the question that everyone missed. Isn't this the same outlier? Data has to be credible to be valuable. We are far away from a concensus with our data. JCAHO's top hospital list is another example.


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