Invest in Interactive Media to Enhance Patient Experience

In addition to granting unfettered access to websites, other media, such as patient portals and educational video games, can alleviate patient frustration.

1 comments on "Invest in Interactive Media to Enhance Patient Experience"
clay (9/29/2010 at 1:12 PM)

My question is why are there restrictions? My guess is that the hospitals and clinics are attempting to limit employee access to certain social media sites while on the clock. This is not an uncommon practice in business, and to an extent it is understandable as you want employees working and not using social media for recreational purposes on the clock. But in doing so, it seems they are restricting patient and visitor access as well. It seems to me that at some point either a balance will need to be struck or hospitals will need to invest in more advanced networks or multiple networks.


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