A tweet decrying a Baltimore hospital's effort to speed patient discharges implied that patient safety was being put at risk. How much damage was done to the hospital's reputation remains to be seen. >>>
After a move, ED patient satisfaction and throughput measures "tanked" at Sharp Memorial Hospital in San Diego. By eliminating duplication, leaders not only improved operational efficiency, but patient experience as well. >>>
Surgical site infections are the most frequently occurring HAI, accounting for one-third of the annual cost or about $3.3 billion. But central line-associated bloodstream infections are the most expensive, researchers report. >>>
Aetna members considered to be at high or moderate risk for hospital readmission within 30 days of discharge will receive support from a pharmacist in the form of in-home medication reviews or telephone consultations. >>>
Part of the reason for the current shortage of family physicians harkens back to the perception in some medical circles just a few years ago that primary care was a specialty best to be avoided unless you wanted to work long hours for less pay. >>>
J.A. Mustapha, MD, works to save limbs. A big part of his challenge is persuading primary care physicians to refer patients with peripheral arterial disease to specialty services like his, where amputations may be prevented. >>>
By law, employers must notify employees of health insurance benefits policy changes and coverage options by October 1. But a survey shows that 69% of workers have not yet received communications about any benefit policy changes. >>>
Date: November 5, 2013, 1:00–2:30 p.m. ET
Marketing leaders from Covenant Health and Studer Group will help healthcare executives understand the importance of creating a patient-centered culture, share actionable examples of experience improvement techniques, and demonstrate how marketing can promote and sustain the hospital's patient experience strategy.
Register Today >>>
Reuters, September 3, 2013
The Chicago Tribune, September 3, 2013
The New York Times, September 3, 2013
Kaiser Health News, September 3, 2013
Pittsburgh Post-Gazette, August 30, 2013
St. Louis Post-Dispatch, August 30, 2013
Boston.com / Associated Press, August 30, 2013
Bloomberg Businessweek, August 29, 2013
The Boston Globe, August 28, 2013
NPR, August 28, 2013
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