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  May 9, 2012 Follow us on FacebookFollow us on TwitterJoin us on LinkedInRSS feed

4 Strategies to Improve the Patient Experience

Marianne Aiello

To optimize the patient experience, hospital marketing chiefs must coordinate with operations executives and ensure that staff is properly trained to communicate and engage with patients. >>>


Editor's Picks

Patient-Centered Care Redistributes Responsibility

A program that enables hospital patients to self-administer medications for chronic illnesses is testing old notions about care delivery and safety while creating a system of more efficient care. >>>

Physicians Leveraging Social Media to Educate Patients

Social media sites are not just a healthcare marketing or recruitment tool. They can also help educate and engage patients—and physicians play a vital role in those conversations. >>>

8 Social Media Tips for Physicians

Physicians looking to get started on social media sites in order to interact with patients and colleagues would be wise to observe these tips. >>>

Physician Referral Programs Hold Revenue Potential and Pitfalls

Hospital-physician partnerships don't guarantee that referrals will follow. A successful physician referral program requires a concerted, coordinated approach—and attention to costly self-referral violations. >>>

Hospital Plastic Surgery Business Grows

Hospitals offering a wide range of plastic surgery procedures for both medical and cosmetic purposes are seeing increased patient load. Some hospitals develop a separate plastic surgery service line, while others keep it within other service lines such as oncology. Success for hospitals revolves around awareness, coordination, and rhinoplasty. >>>

LIVE Webcast

Webcast: Boost Physician Referrals, Build Your Bottom Line

Date: May 15, 2012
About: Successful physician referral programs are strategic, data-driven, and coordinated with an organization’s overall physician engagement plan. Join us for a 90-minute, customized webcast with a new interview-driven format, expanded Q&A, online forum, takeaway presentation, and 60-day post-event on-demand access. >>>

News Headlines

Stanford Hospital launches $1 billion campaign

San Jose Mercury News, May 9, 2012

Memorial Hermann to 'Twittercast' brain surgery

Houston Chronicle, May 8, 2012

Doctors with bad social media etiquette

Slate, May 8, 2012

Hospital ED Wait Times Reveal Huge Variations

HealthLeaders Media, May 7, 2012

Virtual doctors visits catch on with insurers, employers

USA Today, May 7, 2012

Patient's fear of being 'difficult' may hurt care

San Francisco Chronicle, May 7, 2012

Opinion: Hospital association "declares war" on patient empowerment

Forbes, May 7, 2012

University Medical Center of Princeton shows off new hospital

Times of Trenton, May 7, 2012

More doctors adding cosmetic treatments to repertoire

KHOU, May 4, 2012

Florida Hospital's first work-force housing about building community, too

Orlando Sentinel, May 4, 2012

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Rounds: Building ACO Foundations—Lessons From Kaiser Permanente's Integrated Delivery Model

Date: May 30, 2012
About: Join HealthLeaders Media and host Kaiser Permanente for a live and simulcast three-hour leadership event on how to use the foundations of team medicine, population health management, and actionable data to create your own vision of integration. Access our FREE event case study now, then register for the exclusive companion event. >>>

From HealthLeaders Magazine


Physicians, Hospital Executives Get Collaborative

Relationships between physicians and executive leadership have never been smooth, but they've never been more important. Now legislative and contractual changes are forcing both parties to reconsider how they work together. >>>


Pharmaceutical Robotics Require Careful Assessment


Hospitals Scrutinize ACOs

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