HealthLeaders Media HR - September 19, 2011 | Engagement a Key Theme at ASHHRA Convention
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Engagement a Key Theme at ASHHRA Convention
John Commins, for HealthLeaders Media

Employee engagement; physician engagement; patient engagement; leadership engagement: The American Society for Healthcare Human Resources Administration annual convention in Phoenix saw more talk of engagement than the Viva Las Vegas Chapel on Valentine's Day. [Read More]

  September 19, 2011

Editor's Picks
SHSMD: 10 Tips for Strategic Planning
Crafting a strategic plan starts from the top down, in the C-suite. At the Society for Healthcare Strategy and Market Development annual conference, experts share tactics on keeping the momentum going, engaging key stakeholders, and using data effectively. [Read More]
Unhealthy Workers Bloat Hospital Budgets
Hospital workers are not only sicker than the general population, but they spend about 10% more on healthcare services. Leaders must find ways to incent workers to live healthier lives. And they'd better get going. They're playing catch-up. [Read More]
Best and Worst Hospitals for 30-Day Mortality
Conversations with leaders of some of the best and worst hospitals that appear on Medicare's latest HospitalCompare spreadsheet reveal what they know, and what they do are doing, to affect 30-day mortality rates. [Read More]
Quantify & Cultivate Patient Engagement
More than just a buzzword, patient experience has become the quintessential objective in the current healthcare climate. Without it, future success will be impossible. Fortunately, the thriving world of social media offers proven pathways to not only create patient engagement, but actually build community around your organization. In this 90-minute Webcast, learn how Emory University Orthopaedics and Spine Hospital consistently scores above the 90th percentile in patient satisfaction using social media tools and metrics. [Register Today]
Breakthroughs: The High-Performing Surgical Program
Given a reimbursement model based on outcomes, not volume, only those surgical services that can deliver state-of the-art care, value, and an outstanding patient experience will survive. In this HealthLeaders Media Breakthroughs report, leading hospital systems—St. Francis Hospital, Methodist Hospital System, The Mount Sinai Medical Center, and Bassett Healthcare—share lessons learned about new ways of approaching surgical care and strategy. [Register Today]
Executives on the Move
WASHINGTON: Rodriguez named director HHS Office for Civil Rights
Leon Rodriguez has been appointed as director of the Office for Civil Rights at the Department of Health and Human Services. As the department's civil rights and health privacy rights law enforcement agency, OCR investigates complaints filed by the public and provides technical assistance and public education to ensure understanding of and compliance with federal nondiscrimination and health information privacy laws. Rodriguez most recently served as chief of staff and deputy assistant attorney general for the Department of Justice Civil Rights Division. [Read More]

ANN ARBOR, MI: Castillo named CFO at U-M Health
A Michigan native who has helped lead Pittsburgh's top hospital will soon return to his home state as the CFO for the University of Michigan Health System. The appointment is pending the approval of the U-M Board of Regents. Paul Castillo, who will take his new post on Nov. 7, will help guide UMHS through its strategic efforts to grow and become even more financially sound despite the current economic challenges faced by all health care institutions. Castillo is currently the CFO/vice president of finance at UPMC Presbyterian Shadyside, the flagship hospital of the health system associated with the University of Pittsburgh. [Read More]

NASHVILLE: HCA picks Cuffe to lead physician services unit
HCA has announced Michael Cuffe, MD, will become president/CEO of Physician Services for HCA, effective Oct. 26. This is a new role created as part of an internal reorganization HCA announced in February. Cuffe, who now is vice president for Ambulatory Services/CMO of Duke University Health System, will report to Jonathan B. Perlin, MD, president of HCA's Clinical and Physician Services Group/CMO. HCA's Physician Services organization provides practice management in support of HCA's overall clinical operations. [Read More]

PITTSBURG: West Penn health system CEO leaves
After just 19 months on the job as CEO of West Penn and Allegheny General hospitals, Gregory Burfitt is leaving. Burfitt, hired in February 2010, is the latest in a string of top officials to depart the financially struggling West Penn Allegheny Health System. The health system told its employees that Burfitt was stepping down as CEO of the two hospitals immediately and would leave the organization in October. The internal message, signed by health system President and CEO Dianne Dismukes, said Burfitt was leaving to "pursue other opportunities." Burfitt, reached at home, declined to comment. Duke Rupert was named president and CEO of West Penn Hospital, effective immediately, Dismukes said. Rupert was COO of Allegheny General and West Penn hospitals. [Read More]

RALEIGH, NC: WakeMed names CCO
WakeMed Health & Hospitals has named Pandora Holloway as its Chief Compliance Officer. Holloway has been a WakeMed employee since 1982, serving the system for the majority of this time as director of Compliance and Audit Services. Last year, Holloway was named the Interim Executive Director of Corporate Compliance and CCO at which point she became responsible for all compliance-related activities for WakeMed. [Read More]

OTTAWA, IL: Timmons named interim CEO for St. Mary's Hospital
Sharon Timmons will serve as the interim CEO of St. Mary's Hospital, effective Tuesday, Nov. 1. Timmons will fill the role while a national search is conducted for a permanent CEO to succeed Joanne Fenton, who recently resigned to take a position in Colorado. Timmons has more than 30 years experience in hospital operations including a previous engagement as St. Mary's interim CEO in 2008, and interim CEO of St. Elizabeth's Hospital in Belleville in 2010. [Read More]

Webcast: Quantify & Cultivate Patient Engagement
September 22, 2011
Rounds: Performance Improvement for Quality and Bottom-Line Outcomes
October 26, 2011

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Deep Insight:

Audio Feature

Harvard Pilgrim Funds $1M in Physician Incentives Each Year
Michael Sherman, MD, senior vice president and chief medical officer for Harvard Pilgrim Health Care in Boston talks about incentivizing physicians, why it is important, and how Harvard Pilgrim does it. [Sponsored by Emdeon]
[Listen Now]
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This insightful, data-rich resource outlines proven strategies for determining community physician need and fulfilling those needs appropriately. The book provides practical approaches for engaging different types of physicians in various markets, including regions facing a shortage. Central to the underlying philosophy of the book is the notion that hospitals must "attract the best by being the best" and includes strategies executives can use to achieve that goal.
Choosing the call physician compensation model that works best for your hospital is essential to strong hospital-physician alignment, as well as a healthy bottom line. But there are other options than paying physicians directly?and by the hour?for call coverage. This 90-minute webcast, including Q&A, will explore benefits of emerging models for call coverage and examine the scenarios under which each option would be the best fit.

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