HealthLeaders Media Finance - January 24, 2011 | How to Make Millions in Hospital Revenue Reappear View as a Webpage | Subscribe for Free
How to Make Millions in Hospital Revenue Reappear
Karen Minich-Pourshadi, Senior Editor

Consistency is the backbone of all things healthcare, but even more so in finance, because if you are inconsistent, especially with your payers, you're likely to lose money. The ability to correctly and consistently execute charge capture can be confounding, but worthwhile. [Read More]

  January 24, 2011

Editor's Picks
S&P: US Healthcare Costs Up 6%, But Growth Slowing
The average per capita cost of healthcare services covered by commercial health plans and Medicare programs rose 6.27% in the 12 months ending in November 2010, but the rate of growth continues to decelerate, Standard & Poor's has announced. [Read More]
How Grumpy Patients Can Cost Hospitals Big Bucks
The idea that patient experience might be weighted by a regional "grumpiness factor" reminds senior editor Cheryl Clark of the comical Mrs. Hufnagel, the obnoxious patient in the 1980s TV hospital drama, St. Elsewhere. No matter how hard hospital teams tried to please her, she always complained. Now, as it turns out, hospitals in certain regions of the country are suggesting, in effect, that a disproportionate number of Mrs. Hufnagels seek hospital care in certain parts of the country, specifically New York, New Jersey, and Pennsylvania. [Read More]
E-Health Systems: For Love or Money?
Healthcare providers are marching toward certification and meaningful use of their electronic health systems and thinking about how they'll spend the financial rewards for doing so. But are they doing it for the love of e-health technology? Or are they doing it because the government is all but forcing them to? [Read More]
Webcast: Proven Strategies to Market Women's Services
Women are a vital audience to reach—is your marketing cutting it? As the primary healthcare decision-makers and the key to unlocking additional service audiences, you need up-to-date, effective marketing strategies to win women's loyalty—thus, business—and expand your market share. Join HealthLeaders Media on January 31, at 1 p.m. (EST) for this 90-minute Webcast, including Q&A, and learn from women's health marketing experts. [Register today]
Finance Forum
Healthcare Reform Technology Tips for Payers, Providers
The entire U.S. healthcare system is focused on building a new technology foundation upon which a new performance based delivery system can be architected over the next decade. There are a number of critical success factors including an efficient administration of healthcare benefits and adaptation of a wide range of new market business models.

[Read More]
Sponsored Headlines
Forrester Whitepaper: CMO's Must Connect the Dots of the Online Brand: Digital has been widely embraced by consumers and by many parts of the enterprise. But the adoption of digital channels—Web sites, mobile apps, online sales and customer service, and other smart touches—has often occurred in a piecemeal way. This has resulted in three potential mishaps.

Openness: The Basis for a Sound Unified Communications Strategy: The vast majority of customer environments are mixed environments. In this IBM® podcast you'll hear how an open approach provides you with choice. So instead of ripping out a perfectly good infrastructure, you can integrate what you've already invested in and create additional business value.

AMA Webcast: The Online Customer Experience—Make it Exceptional: IBM has defined a forward-looking vision for how organizations will turn today's customer experiences into exceptional experiences that drive business results. Join us on September 21 to hear Kristen Lauria, Vice President of Marketing & Channels at IBM, talk about this vision and introduce two innovative clients who are achieving results today by bringing together the right combination of capabilities online.

Your world, your way: the IBM WebSphere: For a business to stay competitive, it needs to be more productive and respond quicker to business opportunities. Watch this demo to see how IBM® WebSphere® Portal software enables you to connect your users with the right people, applications, and information—to drive business efficiency and success.

IBM WebSphere Portal for insurance demo: With so many insurance companies to choose from, how can you stand out from the rest? Watch this demo to see how one insurance company did just that. By using IBM® WebSphere® Portal and related Lotus® software, their customers can now learn about products, file claims and much more; while their agents have access to the tools and resources they need.

Finance Headlines
Hospital chains' earnings outpace other healthcare providers
The Tennessean, January 24, 2011
MA Blue Cross CEO says providers must control costs, or else
The Boston Globe, January 24, 2011
Public wary about cutting Medicare
The New York Times, January 21, 2011
MA insurer says new pay plan working
The Boston Globe, January 21, 2011
Northeast hospital ponders sale, merger
The Boston Globe, January 21, 2011
Inspection to determine if NV hospital loses Medicare payments
Las Vegas Sun, January 21, 2011
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From HealthLeaders Magazine
Healthcare Reform Spawns Daunting Regulations
The volume of new regulations required by healthcare reform legislation is daunting, but what has healthcare leaders especially concerned are the particulars, which are still under development. [Read More]
Service Line Management
Improving Head and Neck Cancer Outcomes
New approaches are resulting in less devastating impact on speech, swallowing, and appearance. [Read More]

Money Talk

Who's Up and Who's Down?

Sheridan Healthcare, Sunrise, FL
Rating: B
Outlook: Positive
Affected Debt: $160 million
Agency: Standard & Poor's Ratings Services
Remarks: Physician outsourcing provider Sheridan Healthcare Inc. will be using funds from a proposed $160 million incremental term loan B to fund acquisitions. S&P affirmed a B corporate credit and existing issue-level ratings. The outlook was revised to positive from stable, reflecting the company's more disciplined financial policy.
Audio Feature

Charge Capture for Oncology Procedures:
Mike DeTolla, senior vice president of revenue management solutions for Picis LYNX Medical Systems in Bellview, Washington discusses the importance of charge capture for the process of reimbursement on oncology infusions and injections.[Sponsored by Emdeon] [Listen Now]
Sponsor HealthLeaders Media Finance

Contact Paul Mattioli, Sr. Director of Sales, at or call 800.639.7477.


Feb. 15: Cardiac Care Leadership for Improved Alignment and Outcomes
Jan. 31: Proven Strategies to Market Women's Services
Jan. 25: The Power of Primary Care in an Era of Change
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