HealthLeaders Media Corner Office - July 9, 2010 | Lower Mortality, Higher Patient Satisfaction Starts with Turnover Value View as a Webpage | Subscribe for Free
Lower Mortality, Higher Patient Satisfaction Starts with Turnover
Philip Betbeze, Senior Editor-Leadership

If a hospital or health system CEO isn't concerned about employee turnover, by extension, he or she is OK with higher patient mortality. Put more bluntly, "if the CEO doesn't own turnover he's more comfortable with more people dying than need to," says Quint Studer, the healthcare leadership guru.
[Read More]
  July 9, 2010

Editor's Picks
HHS Proposes Tighter HIPAA Privacy Rule
The Department of Health and Human Services Thursday released a proposed rule to modify HIPAA privacy, security, and enforcement rules, extending HIPAA compliance requirements to subcontractors of business associates and strengthening patient rights to health information privacy. [Read More]
White House Using Recess to Appoint Berwick as CMS Head
With Congress away from Washington, DC, this week for the July 4th break, the White House indicated that it would use a recess appointment to put nominee Donald Berwick, MD, in as head of the Centers for Medicare and Medicaid Services. [Read More]
Reactions to Berwick's CMS Appointment
President Obama used a recess appointment Wednesday to install Institute for Healthcare Improvement President and CEO Donald Berwick, MD, as head of the Centers for Medicare and Medicaid Services. While recess appointments by presidents are not uncommon, they can be controversial—especially after healthcare reform has been debated publicly for the past year. [Read More]
Bisognano to Succeed Berwick as IHI CEO
With the appointment this week of Institute for Healthcare Improvement President and CEO Don Berwick, MD, as administrator of the Centers for Medicare and Medicaid Services, the Cambridge, MA-nonprofit has named its executive vice president and chief operating officer, Maureen Bisognano, as its new head. [Read More]
Join the HealthLeaders Media Council
If you want even better insight into what your peers are doing as healthcare experiences seismic changes, this is an opportunity you can't afford to pass up. The HealthLeaders Media Council is comprised of the nation's leading healthcare executives who collectively provide the most unbiased industry intelligence available. As a HealthLeaders reader, we invite you to qualify to become a member by completing a brief survey. Join fellow Council members to:
  • Share your knowledge of the industry by contributing to brief online surveys
  • Access survey results and research reports in advance
  • Pose questions to solicit colleagues' opinions on your organization's most pressing challenges
  • Receive quarterly HealthLeaders Media Webcasts ($1,500 annual value) as a thank you for your participation on the Council
[Read More]
This Week's Headlines
WellCare Says Court Will Permit Claims Pursuit Against Former Execs
John Commins, for HealthLeaders Media, July 8, 2010
HHS Grants $390 Million for Preparedness Planning
John Commins, for HealthLeaders Media, July 8, 2010
CT Settles With Health Net Over Security Breach
John Commins, for HealthLeaders Media, July 6, 2010
Nashville: Hotbed for Healthcare
Carrie Vaughan, for HealthLeaders Media, July 9, 2010
One penny holds up insurance benefits, leukemia patient claims
The Colorado Springs Gazette, July 7, 2010
Healthcare Reform Gains Some Public Support
Elyas Bakhtiari, for HealthLeaders Media, July 6, 2010
5 Strategies to Optimize Physician Relationships Across Your System of CARE
Jill Addy, Director, Sg2, July 8, 2010
Domestic medical travel is taking off for surgery deals
USA Today, July 7, 2010
Webcasts/Audio Conferences
Lessons Learned for Keeping the RACs at Bay (May 24)
Stay Connected to Corner Office
To help us ensure future delivery of HealthLeaders Media Corner Office, please add our "From" address——to your address book or e-mail whitelist.
From HealthLeaders Magazine
Taking On the Cost Drivers

HealthLeaders June 2010
While most expense categories are unavoidable, there are ways to reduce costs. [Read More]
Service Line Management
Creating Stroke Systems of Care

If U.S. healthcare is headed toward a model that eliminates fragmentation and emphasizes continuity and cooperation, stroke care may be leading the way and making a difference in patients' lives. [Read More]
View from the Top

It is Time to Act: With the signing of the Patient Protection and Affordable Care Act, along with the Health Care and Education Affordability Reconciliation Act, major change will be coming to the way healthcare is organized, delivered, and managed in the United States. Healthcare leaders have been dealing with constant change for the past 30 years, but now the rate of change will need to accelerate in order to achieve success in a reformed healthcare environment. [Read More]
Audio Feature

Preventing Missed Revenue Opportunities: Robert Sutton of IMA Consulting discusses tips for preventing missed revenue opportunities due to third-party payer contractual underpayment. [Listen Now]