HealthLeaders Media QualityLeaders - May 27, 2010 | Making Improved Medication IQ Part of the Treatment View as a Webpage | Subscribe for Free
Making Improved Medication IQ Part of the Treatment
Janice Simmons, Senior Editor
In this era of polypharmacy—where individuals with multiple conditions take multiple medications—the route to safer, more effective care may lie with how a patient answers this question: What are you taking and how are you taking it? [Read More]
May 27, 2010
Editor's Picks

Revolving Door Of Readmissions and ED Visits More Extensive and Expensive
A new database covering hospitals in 12 states shows the problem of readmissions and use of emergency room resources is more problematic than originally thought, according to a report from the Agency for Healthcare Research and Quality. About four in 10 patients who sought acute care between 2006 and 2007 made multiple visits to the hospital for an inpatient stay, an emergency visit, or both. [Read More]

Study: Workers Will Continue to Rely on Employer Sponsored Wellness
Although healthcare reform legislation will open new options for many Americans to purchase insurance through exchanges, employer-provided insurance will likely remain the most common source of coverage, suggests a survey of more than 3,000 employees conducted by the National Business Group on Health and Hewitt Associates. [Read More]

AMA Says Health Plans Should Enforce Rules in New 10 Point 'Code of Conduct'
The American Medical Association has released its new Code of Conduct, a list of dos and don'ts that it says all health insurers should enforce. The physician group says it hopes to publish a scorecard showing which plans play by these rules in a few years, in time for the launch of health exchanges enabled by health reform legislation. [Read More]

Hospital Satisfaction Drops While Overall Consumer Satisfaction Rises
Americans' satisfaction with the hospital industry dropped 5% between the first quarters of 2009 and 2010, falling to its lowest level in five years, according to the American Consumer Satisfaction Index. The Index measures consumer satisfaction for 10 economic sectors. [Read More]
This Week's Headlines

Childhood Mortality Rates Improve, But U.S. Falls Further Behind
Elyas Bakhtiari, for HealthLeaders Media – May 26, 2010

NRC finds apparent violations at 13 VA hospitals
Philadelphia Inquirer – May 26, 2010

New way bacterium spreads in hospital
New York Times – May 25, 2010
Sponsored Headlines From IBM
Mayo Clinic radiology process transformation

Best practices in complex patient care decisioning

Smarter healthcare virtual scenario

Providing better healthcare through smarter collaboration

Drive better business outcomes through Web portals

IBM Study: Leveraging the Value of Portal Solutions

Webcasts/Audio Conferences

Stay Connected to QualityLeaders
To help us ensure future delivery of HealthLeaders Media QualityLeaders, please add our "From" address——to your address book or e-mail whitelist.

From HealthLeaders Magazine
Time to Put Patients First
How America's hospitals have lost touch with their top priority—and what healthcare leaders are doing to fix it. [Read More]  

Service Line Management
Patient-Centered Surgery
Making surgery more patient-centered requires careful coordination and better feedback from patients and their families. [Read More]

Leaders Forum
Florida Hospitals, Surgeons Launch Statewide Initiative to Improve Care: The Florida Hospital Association and the American College of Surgeons have launched a joint Florida Surgical Care Initiative—a statewide program to improve patient safety and surgical care while reducing costly complications. Regional variation in the quality and cost of care has been identified as a critical issue for the nation's healthcare system, and FHA hopes the initiative will allow its member hospitals to proactively tackle the issue. [Read More]
Audio Feature
If a hospital is to become patient-centric, the CEO has to have patient experience at the top of his or her list of concerns, says Gary Adamson, chief executive officer of Starizon Studio. The CEO is the only person in the organization who can span across all the department silos and drive a well-thought out, orchestrated patient experience, he says. [Listen Now]
Sponsor QualityLeaders
Contact Paul Mattioli, Sr. Director of Sales, at or call 800.639.7477.
If you prefer not to receive this email newsletter, you can unsubscribe here
HealthLeaders Media QualityLeaders is a division of HealthLeaders Media ©2010
5115 Maryland Way
Brentwood, TN 21027
Serving the business information needs of healthcare executives and professionals.