HealthLeaders Media Community and Rural Hospital Weekly - May 26, 2010
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Quickie Quiz: What's Your Adverse Events Intelligence?
Cheryl Clark, Editor, Community Hospitals
Anyone who wants to get a sense of the number and type of adverse events occurring in hospitals need only look at California, where public health officials recently produced a large database of such mistakes discovered within 450 facilities. This is a grim topic, but since the idea in healthcare is to always learn from our mistakes, I thought it instructional to present some of the more interesting findings in the form of a multiple choice quiz. [Read More]
May 26, 2010
Editor's Picks

Nine More Hospitals Fined $550,000 for Putting Patients at Risk
The 11th and latest round of California fines against hospitals for putting patients in immediate jeopardy of death or serious harm brings the total number of such incidents to 156, which occurred at 108 hospitals, or about 25% of the total. Nearly $5 million has been assessed in penalties. [Read More]

Ready or Not, Tech-Savvy e-Patients are Coming
HealthLeaders Media Senior Technology Editor Gienna Shaw gives a personal account of her exasperating effort to get information about a simple cash discount for a procedure not covered by a health plan. Improving these sorts of time-consuming hassles is what patient-centered care should be all about. What are health providers waiting for? [Read More]

Former Staff Nurse Returns as CEO
Here's a heart-warming story about Amy Freeman, who went from nurse in a Washington, DC, hospital to the CEO suite, belying the challenges of the glass ceiling for providers in the trenches. A post-graduate fellowship in hospital management helped, but she still keeps the perspectives of direct patient care. [Read More]

Hospital Satisfaction Drops While Overall Consumer Satisfaction Rises
Why are patients not happy with their care? This survey suggests they're having bad experiences as inpatients. This story by my colleague Elyas Bakhtiari makes one wonder what hospital executives who want to improve their scores are actually doing to accomplish that goal. [Read More]
Leaders Forum

Plan, Align, Deploy and Execute: Bring Your Strategy to Life
Employees must understand what the corporate strategy is, why it is important, what their role is within it and how to make decisions in everyday activities that breathe life into the strategy. In other words: they need to know how to execute the strategy. But explaining a strategy is not easy. [Read More]
This Week's Headlines

Heart tests at Harlem Hospital Center went unread
New York Times – May 26, 2010
NRC finds apparent violations at 13 VA hospitals
Philadelphia Inquirer – May 26, 2010
New way bacterium spreads in hospital
New York Times – May 25, 2010
Retired doctor will get $23.5M in whistleblower settlement from Christ Hospital
Cincinnati Enquirer – May 24, 2010

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Webcasts/Audio Conferences

Orthopedics Service Lines Strategies (May 28)
Seamless Systems of Care: Better Alignment, Coordination, and Outcomes (June 2)
Cardiovascular Service Lines Strategies (June 23)

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From HealthLeaders Magazine
Time to Put Patients First
How America's hospitals have lost touch with their top priority—and what healthcare leaders are doing to fix it. [Read More]
Service Line Management
Patient-Centered Surgery
Making surgery more patient-centered requires careful coordination and better feedback from patients and their families. [Read More]
Audio Feature
Strategies for Rural Recruitment and Retention: Jeremy Levin, director of advocacy for the Rural Wisconsin Health Cooperative, discusses efforts to recruit and retain physicians in a rural environment. [Listen Now]
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