HealthLeaders Media NursingLeaders - May 25, 2010 | Former Staff Nurse Returns as CEO
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Former Staff Nurse Returns as CEO
Rebecca Hendren, Editor
Bedside nurses often grumble that the C-suite is clueless about what it's like in the trenches providing patient care. Nurses at Providence Hospital in Washington, DC, however, know this is not the case at their hospital. Their new president and CEO knows all too well what taking care of patients is like at Providence—she began her career as a nurse in the intensive care step-down unit at Providence more than 30 years ago. [Read More]
May 25, 2010
Editor's Picks

Minnesota Nurses Push National Agenda
HealthLeaders Media's HR analyst John Commins examines the new nursing super-union and warns hospitals to pay attention to what's happening in Minnesota. At its founding convention last December, National Nurses United vowed to create a unified agenda and push for staffing ratios at every local affiliate. They're making good on that pledge in Minnesota, and they are showing themselves to be formidable. Pay attention to this fight, because it may soon come to a hospital near you. [Read More]
AMA Says Health Plans Should Enforce Rules in New 10-Point 'Code of Conduct'
The American Medical Association yesterday released its new Code of Conduct, a list of dos and don'ts that it says all health insurers should enforce. The physician group says it hopes to publish a scorecard showing which plans play by these rules in a few years, in time for the launch of health exchanges enabled by health reform legislation. [Read More]
Three Essential Steps To Deal With Disruptive Practitioners
Unchecked bad behavior among practitioners can lead to anything from dings on accreditation surveys to costly legal battles with patients. Medical staffs looking to improve their disruptive behavior policies may use the three tips in this article as a starting point. [Read More]
Hospital Satisfaction Drops While Overall Consumer Satisfaction Rises
Americans' satisfaction with the hospital industry dropped 5% between the first quarters of 2009 and 2010, falling to its lowest level in five years, according to the American Consumer Satisfaction Index. The ACSI gauges satisfaction on a 100-point scale, and the hospital industry fell from a score of 77 to 73 this year. A 12% dip in ER satisfaction in the first quarter was partly responsible for the drop. Overall, the healthcare sector was down nearly 2% for the year. [Read More]
Editor's Note
From all of us at HealthLeaders Media, have a safe Memorial Day holiday. HealthLeaders Media NursingLeaders will take next week off, but will be back with a new issue on June 8.

NurseLeaders Forum

Developing a Just Culture
Barbara A. Brunt, MA, MN, RN-BC, director of nursing education and staff development at Summa Health System, a multihospital system in Akron, OH, writes about the philosophy of a just culture. Just culture refers to a values-supportive model of shared accountability. It's a culture that holds organizations accountable for the systems they design and for how they respond to staff behaviors fairly and justly. In turn, staff members are accountable for the quality of their choices and for reporting both their errors and system vulnerabilities. [Read More]

Business Rx

Patients Benefit From Restraint-free Care
Facilities across the country struggle daily with the challenges inherent to the use of restraints. For Cancer Treatment Centers of America at Midwestern Regional Medical Center, the decision was made in 2005 to deal with restraints by simply going restraint-free. [Read More]

Nursing Headlines

British Medical Council bars doctor who linked vaccine with autism
New York Times - May 25, 2010

Maryland Program Provides Road Map for Reducing Patient Falls
Heather Comak, for HealthLeaders Media - May 21, 2010

In the City, Some Registered Nurses May Not Make the Cut
Sarah Kearns, for HealthLeaders Media - May 19, 2010

Study: Uninsured do not go to the ER more than insured
USA Today - May 20, 2010

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Audio Conferences/Webcasts

June 17: Horizontal Hostility in Nursing: Proven Organizational Strategies for Effective Communication and Collaboration
October 8: Nursing Orientation: Tools and Evidence-Based Best Practices to Engage New Hires
November 4: Nursing Accountability: Promote Personal Commitments with Proven Cutting-Edge Strategies
December 8: Nurse Retention and Workforce Planning: Meaningful Recognition Strategies for Building a Healthy Work Environment
On Demand: Nursing-Sensitive Quality Indicators: Engage Nurses in Quality Improvement and Improve Patient Outcomes

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