HealthLeaders Media NursingLeaders - May 11, 2010 | Nurses Find Simple Ways to Improve Satisfaction
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Nurses Find Simple Ways to Improve Satisfaction
Rebecca Hendren, Editor
Although a relatively minor clinical concern in a nurse's day, relatives tend to call to check on patients right when nurses are first beginning their shift, when they are trying to hear reports and check in on their patients for the day. To make the process simpler, nurses at Chilton Memorial Hospital in Pompton Plains, NJ, decided to designate a specific time for relatives to call. The decision is part of the organization's larger Transforming Care at the Bedside initiative, with a goal to improve the quality of care on medical/surgical units. [Read More]
May 11, 2010
Editor's Picks

Nursing Excellence Program Provides Framework for Patient Safety Initiatives
For the past 17 years, the American Nurses Credentialing Center's Magnet Recognition Program® (MRP) has given healthcare facilities a framework around which to structure their nursing programs to achieve quality patient outcomes. Those facilities that have been designated as MRP organizations say that their hospitals have been able to take improvement in quality and patient safety to new levels. Even those facilities that have not yet been recognized but are in the application process for becoming an MRP hospital say the exercise has been a positive one. [Read More]
Study: Bar Code Technology Reduces Medication Errors
Using bar-code technology can substantially reduce transcription and medication errors, and prevent potential adverse events, according to a new study funded by the Agency for Healthcare Research and Quality. Researchers at Brigham and Women's Hospital in Boston compared error rates in order transcription and medication administration at an academic medical center before and after it implemented a bar-code electronic medication-administration system. [Read More]
Few Tax-exempt Hospitals Offer Details on Charity Care for Needy Patients
HealthLeaders Media HR Editor John Commins examines the issue of non-profit hospitals not doing enough to tell needy patients they may qualify for charity care programs or how to apply for help. The report examines whether non-profit hospitals are meeting the voluntary guidelines established by the American Hospital Association for billing and collections for uninsured and underinsured patients. [Read More]
Should Hospital CEO Salaries Be Cut If Care Quality Fails?
My colleague Janice Simmons examines whether pay-for-performance should apply to hospital CEOs. Finding ways to reward healthcare providers for achieving high-quality care for their patients has become a popular topic across the country. But can this idea apply across-the-board to hospital CEOs as well? [Read More]

NurseLeaders Forum

A Touch. A Word. A Cause for Healing
In recognition of Nurses Week, Ron Watson, director of communications for Doylestown Hospital in Doylestown, PA, writes about how he learned first-hand what patient care really means and the healing power of care and compassion. [Read More]

Business Rx

Interpreters Help Overcome Linguistic and Cultural Barriers
Nearly half of U.S. physicians say language and cultural barriers are at least minor obstacles to providing high-quality patient care, according to a recently released study. Find out how one organization uses state-certified interpreters to bridge linguistic and cultural barriers. [Read More]

Nursing Headlines

Union takes Jackson Health System to court over layoffs
Miami Herald - May 7, 2010

U.S. panel criticized as overstating cancer risks
New York Times - May 7, 2010

St. Vincent's Hospital Manhattan closing puts midwives in jeopardy
New York Times - May 6, 2010

Will Generation X lead the way to healthcare change?
Wall Street Journal Health Blog - May 5, 2010

Sponsored Headlines

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IBM Study: Leveraging the Value of Portal Solutions

Audio Conferences/Webcasts

May 18: Shared Governance in Nursing: Case Studies in Collaborative Decision-Making
June 17: Horizontal Hostility in Nursing: Proven Organizational Strategies for Effective Communication and Collaboration
October 8: Nursing Orientation: Tools and Evidence-Based Best Practices to Engage New Hires
November 4: Nursing Accountability: Promote Personal Commitments with Proven Cutting-Edge Strategies
December 8: Nurse Retention and Workforce Planning: Meaningful Recognition Strategies for Building a Healthy Work Environment
On Demand: Nursing-Sensitive Quality Indicators: Engage Nurses in Quality Improvement and Improve Patient Outcomes

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Audio Feature
Why Patient Experience Should Drive CEO Decision-Making: If a hospital is to become patient-centric, the CEO has to have patient experience at the top of his or her list of concerns, says Gary Adamson, chief executive officer of Starizon Studio. The CEO is the only person in the organization who can span across all the department silos and drive a well-thought out, orchestrated patient experience, he says. [Listen Now]
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*MAGNET™, MAGNET RECOGNITION PROGRAM®, and ANCC MAGNET RECOGNITION® are trademarks of the American Nurses Credentialing Center (ANCC). The products and services of HCPro, Inc. and The Greeley Company are neither sponsored nor endorsed by the ANCC. The acronym "MRP" is not a trademark of HCPro or its parent company. HCPro, Inc. is not affiliated in any way with The Joint Commission, which owns the JCAHO (Joint Commission on Accreditation of Healthcare Organizations) and Joint Commission trademarks, the Accreditation Council for Graduate Medical Education, which owns the ACGME trademark, or the Accreditation Association for Ambulatory Health Care (AAAHC).