HealthLeaders Media QualityLeaders - September 3, 2009 | Josie's Story Teaches Hospitals How to Become Safer View as a Webpage | Subscribe for Free
Josie's Story Teaches Hospitals How to Become Safer
Janice Simmons, Senior Editor
Almost 10 years ago, the healthcare industry found that it might not be as safe as it thought. It was then that the Institute of Medicine released To Err Is Human, which noted that each year a million or more hospitalized patients are injured and as many as 98,000 die as a result of errors in their care. Numerous reports, testimonies, and articles have examined the issue, but one aspect seemed to be initially missing from the discussion: Real people and real faces behind the statistics. [Read More]
Sept. 3, 2009
Editor's Picks

Retail Clinics Providing Similar Quality of Care as EDs, Physicians' Offices
Retail medical clinics are becoming common in many cities and towns. The clinics, popular for their lower prices, can provide quality care comparable to that offered in physicians' offices, urgent care centers, or hospital emergency departments, according to two separate studies from RAND. [Read More]

Hospital Uses EMRs to Avoid Drug Errors
In 2008, Linda Severson, RN, was called into her superintendent's office after the facility had experienced a near miss pertaining to look alike/sound alike drugs. He asked her if there was anything she could do to prevent this kind of problem from happening again. In response, Severson, who works at Cherokee (IA) Mental Health Institute, took matters into her own hands and changed the institute's computer system settings for all look alike/sound alike drugs so that they show up differently than the rest by default. [Read More]

Ask Your Staff About These Three Life Safety Issues
While they may look like common, innocuous problems to you, The Joint Commission life safety specialists may take a decidedly stricter view. Corridor clutter, damaged fire rated doors, and unsealed penetrations in rated barriers are three pieces of low hanging fruit that life safety specialists will target. The risk is real: In 2008, two fire safety related requirements made The Joint Commission's top 10 list of cited standards in accredited hospitals. [Read More]

Most Hospitals Working Toward Creating Strong Cultures of Safety
Thirty one state attorneys general sent a letter to Health and Human Services Secretary Kathleen Sebelius, which highlighted the alleged weaknesses of the Centers for Medicare and Medicaid Services' Five Star Quality Rating System for nursing homes and requested the feds suspend, or revise, the system. [Read More]
This Week's Headlines
Healthcare Workers Still Face Intimidating and Disruptive Behavior
Cheryl Clark, for HealthLeaders Media - September 3, 2009

New ICU Technology Creates Eye in the Sky
Evan Sweeney, for HealthLeaders Media - September 3, 2009

Study: Surgeon experience does not impact patient deaths
Wall Street Journal Health Blog - September 2, 2009
Webcasts/Audio Conferences

Sponsored Headline
What you need to know in planning and budgeting for healthcare digital signage, Vericom.
From HealthLeaders Magazine
Hang On
Get ready for the failure of the HIT stimulus dream, episode of care contracting, the end of easy credit, and a public plan. [Read More]  

Service Line Management
Making Wellness Work
Wellness and weight loss programs aren't major revenue generators, but healthcare reformers know they cannot effectively control costs without focusing more on prevention. [Read More]

Leaders Forum
Seven Strategies to Solve Healthcare's Cost Problem: As the White House and Congress pursue comprehensive healthcare reform, one fact remains clear: The status quo is unsustainable and the growth of healthcare spending must be slowed. [Read More]
Audio Feature
Claire Miley, a member of the healthcare practice of Bass, Berry & Sims law firm in Nashville, TN, says it's still too early for any technology vendor to say their products will meet the federal certification requirements for electronic health record systems under the HITECH Act. Providers should pay close attention to the preliminary certification requirements that the Centers for Medicare & Medicaid Services should be unveiling this fall to gauge whether their vendor's products will be certified, she says. [Listen Now]

Sponsor QualityLeaders
Contact Paul Mattioli, Sr. Director of Sales, at or call 800.639.7477.
If you prefer not to receive this email newsletter, you can unsubscribe here
HealthLeaders Media QualityLeaders is a division of HealthLeaders Media ©2009
5115 Maryland Way
Brentwood, TN 21027
Serving the business information needs of healthcare executives and professionals.