HealthLeaders Media QualityLeaders - June 25, 2009 | Are You Doing All You Can to Spot Medical Errors? View as a Webpage | Subscribe for Free
Are You Doing All You Can to Spot Medical Errors?
Janice Simmons, Senior Editor
Earlier this month, the 185-bed Doctors Community Hospital was fined by Maryland health regulators who said the hospital failed to notify them that a patient had died and that at least seven others suffered serious injuries last year because of medical staff mistakes. Unfortunately, this hospital may not be alone in the reporting—or rather non-reporting—department. [Read More]
June 25, 2009
Editor's Picks

Small Practices Lack Resources for Quality Upgrades
Small medical practices provide nearly 75% of all ambulatory care in the United States, yet many lack the resources to improve the quality of care delivered or install electronic health records to serve an increasingly diverse patient mix, according to a report released by the National Committee for Quality Assurance. [Read More]

How Do You Gain a CFO's Support for Quality and Patient Safety Programs?
As more hospitals cut their budgets, it's important for staff members who work in quality and patient safety to understand what points to illustrate when making a case for joining a new initiative, launching a new quality improvement program, or asking for increased resources in the name of patient safety. [Read More]

ED Wait Times Drop Slightly, Patient Satisfaction Rises
Despite a recession and continued crowding, a new study shows that the average wait time in the nation's emergency departments fell by two minutes in 2008 to 4:03. Even with the long waits, Press Ganey's Emergency Department Pulse Report 2009 finds that patient satisfaction rose in 2008, continuing a five-year improvement trend. [Read More]

Three-Hospital System Creates Survey Prep Tools
CoxHealth, a three hospital system in Springfield, MO, is currently awaiting its latest triennial survey at any moment. Fortunately, with a series of survey preparation tools and practices in place, the system's accreditation coordinator was confident in the system's ability to handle the pending survey. [Read More]

Editor's Note
From all of us at HealthLeaders Media, have a great Fourth of July holiday. HealthLeaders Media QualityLeaders will not publish next week, but will return with a new issue July 9.
This Week's Headlines
Is FDA Providing Enough Oversight of Pacemakers?
Janice Simmons, for HealthLeaders Media - June 22, 2009

Docs Don't Tell 7% of Patients About Abnormal Tests
Cheryl Clark, for HealthLeaders Media - June 23, 2009
Webcasts/Audio Conferences

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Service Line Management
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Hospitals are fine-tuning the surgical process from start to finish in order to replace joints faster and safer than ever before. [Read More]

Leaders Forum
Globalization and Medical Travel—Emerging Challenges of Quality and Safety: Adapting the more traditional and evidence based measures of quality to a newly global practice environment has become an emerging challenge for providers and patients, says contributor Sharon S. Kleefield, MA, PhD. [Read More]
Audio Feature
Physician and hospital leaders from the joint replacement service line discuss how the changing healthcare landscape will affect hospital and physician partnerships toward quality improvement. [Listen Now]

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