HealthLeaders Media Corner Office - April 24, 2009 | Don't Hide Your Mistakes View as a Webpage | Subscribe for Free
Don't Hide Your Mistakes
Philip Betbeze, Senior Editor-Leadership

Nobody wants to harm patients, especially the CEO, but if your hospital has a culture of hiding or downplaying medical errors, that culture is lurking, just waiting to bite you. It's not necessarily your fault if people in your organization are hiding unpleasant information about medical errors from you in hopes that they will go away, but it is your responsibility to change that culture.
[Read More]
  April 24, 2009

Editor's Picks
Hospital's eco agenda saves money
It may not be a lot of money, but hey, any savings are good these days, right? My colleague John Commins looks at the green initiatives at Gundersen Lutheran Health System in this article and shows that an effective program to reduce energy use and increase recycling starts in the C-suite. [Read More]
Americans are delaying care, new survey shows
This is no surprise to those of you who get a quick look at volume information on your dashboard every morning. You know that patients are delaying care when they can to save money. Often, they are delaying the procedures that are most profitable to the hospital. But patients can't delay forever. How can you position your organization to capitalize on the inevitable rush when patients can't live with those delays any longer? [Read More]
Health plans must adapt to changes or perish
My colleague Les Masterson looks critically at a new survey that shows health plans are operating lean, but that making changes to overhead isn't where the real savings in healthcare are. They're being found in helping cut the costs of direct medical care spending, an area where health plans have historically not sought much influence with providers. In the future, that will have to change. [Read More]
Are You Part of a Top Leadership Team?
HealthLeaders Media is gearing up for its fifth year of the Top Leadership Teams in Healthcare program that recognizes the best in senior leadership teamwork at hospitals, health plans, and medical group practices. This year's winners will be honored during HealthLeaders Media '09: The Hospital of the Future Now, an event planned for October 15-16 at The Palmer House in Chicago. If you and your organization have an outstanding teamwork story to share, go to the Top Leadership Teams site to learn more about the six categories, download an entry form, and submit your entry. The deadline to submit is April 30.
Business associates: HIPAA survey
We want to hear from business associates about their need for HIPAA training. Business associates perform services on behalf of a covered entity that involve the use or disclosure of protected health information. If you work as an employee of a covered entity, please do not take this survey. To thank you for participating in this survey, we will choose one person to win a $50 AMEX gift card. [Take the Survey Now]
This Week's Headlines
Congress inclined to act first on health
Wall Street Journal - April 20, 2009
Fewer bad doctors get disciplined
Cheryl Clark, for HealthLeaders Media - April 20, 2009
Mental health parity law may not mean greater access to care
Janice Simmons, for HealthLeaders Media - April 21, 2009
Grady Memorial Hospital private consultant makes big bucks
Atlanta Journal-Constitution - April 22, 2009
Minnesota-based Park Nicollet cuts 233 jobs, 1.8% of workforce
Minneapolis Star Tribune - April 21, 2009
In North Carolina, a recession breeds a healthcare crisis
Washington Post - April 20, 2009
Health system trades land with Chicago Housing Authority for ambulatory care unit
Chicago Tribune - April 22, 2009
Webcasts/Audio Conferences
Compensation Packages to Recruit and Retain Physicians in Today's Economy (April 28)
Top 5 Healthcare Jobs
Chief Nursing Officer: HealthSouth, Mesa, AZ. Develops patient care programs, policies, and procedures that describe how patient needs for nursing care, treatment, and services . . . [Read More]
Director of Information Technology: Duke Raleigh Hospital, Raleigh, NC. This position is responsible for leading and directing the information technology resources and services to support the clinical and administrative operations . . . [Read More]
Chief Medical Information Officer: Hoag Memorial Hospital Presbyterian, Newport Beach, CA. The Chief Medical Information Officer is responsible for supporting the development of clinical information systems . . . [Read More]
Chief Medical Officer: Provena Health, Kankakee, IL. Assists the Medical staff to fulfill their organizational responsibilities in the areas of quality review, utilization, credentialing and peer reviews. . . . [Read More]
Health Information Management Director: Brownwood Regional Medical Center, Austin, TX. Responsible for the overall planning, organizing, and execution of all HIM functions . . . [Read More]
From HealthLeaders Magazine
Jump . . . or Get Pushed

HealthLeaders April 2009
The tough decisions you don't want to make now—but may have to. [Read More]
Service Line Management
Redefining Cardio

The cardiovascular service line remains a dependable revenue generator for many hospitals. But a shifting market full of new options for patients means organizations must find ways to differentiate themselves. [Read More]
View from the Top

Culture as Competitive Advantage Many of the same companies appear repeatedly on lists of the best places to work, the best providers of customer service, and the most profitable in their industries. Perhaps it's because their leaders spend so much time and effort developing their culture. And culture is an advantage that competitors find hard to duplicate. [Read More]
Audio Feature

Partners in the Cardio Service Line: Peggy Naas, MD, helps hospitals develop strategies to work with their physicians for VHA Inc. A growing trend for hospital leaders involves taking on physicians as employees, but describing the strategic importance of the trend as physician employment misses a big part of the equation. Peggy and I talk about various ways to structure service lines in ways that partner with physicians rather than direct them as in a traditional employer/employee relationship. She will join me, along with the founders of the Minneapolis Heart Institute on May 12 for a Service Line Strategies Workshop webinar on cardiovascular physician alignment. [Listen Now]
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