HealthLeaders Media QualityLeaders - December 4, 2008 | The ED or the Hallway? I'll Take Option No. 3 View as a Webpage | Subscribe for Free
The ED or the Hallway?
I'll Take Option No. 3
Jay Moore, managing editor, HealthLeaders Media
Hospitals across the country struggle with the problem of boarding patients in the emergency department. No one wants to have to cram their ED with patients who need to be admitted but don't have inpatient beds waiting for them. But is sending those patients to the hallway any kind of solution? [Read More]
Dec. 4, 2008
Editor's Picks

Parents often choose ER for routine kids' care
This piece looks at a study from the journal Academic Pediatrics that concludes many parents take their children to the emergency room for nonurgent care not because they're trying to abuse the system, but because they have problems with their child's primary care provider or their PCP actually referred them to the ER. The study's authors interviewed 31 families of children arriving at a children's hospital ED on weekdays over the course of four weeks. This story is an interesting read because of its different perspective on the ED overcrowding issue, but I'm not sure how much the experiences of families at a single hospital really tell us about the broader industry. [Read More]

Arrogant, abusive, and disruptive (and a doctor)
We have a story on bullying coming in the December issue of HealthLeaders magazine, but this New York Times piece also offers some interesting insight into the problem of abusive behavior among caregivers. Such behavior is certainly not the norm, but it's a problem, nevertheless. This story does a nice job delving into how the training structure for physicians and the broader healthcare environment can sometimes breed disruptive behavior. [Read More]

Say cheese: Do photos help doctors see patients better?
Yes, plain old photos. A study presented at a Radiological Society of North America conference contends that radiologists spend plenty of time looking at high-tech images of organs and not enough looking at patients' faces. Including photos in patient files can improve radiologists' performance, the study says, because it prompts them to read scans more carefully and introduces a "human element" to radiology. These findings are controversial for a number of reasons—not the least of which is the fact that the study's author has yet to finish his residency or submit the findings for publication. Nevertheless, the study is garnering considerable attention. Read and decide for yourself. [Read More]

This Week's Headlines
Few doctors sign off on online prescribing
Washington Post - November 25, 2008

State to track MRSA cases in hospitals
Seattle Post-Intelligencer - November 20, 2008

Cuts at Vegas hospital prompt worries about deaths
AP/San Francisco Chronicle - November 20, 2008

Pennsylvania healthcare watchdog gets good news
Philadelphia Inquirer - November 20, 2008

Study: Patient's race doesn't affect emergency room care
HealthDay/Washington Post - November 20, 2008
Webcasts/Audio Conferences

  From HealthLeaders Magazine  
What's Your Brand?
That's what your patients want to know. But hospitals are discovering the same old differentiators aren't good enough anymore. Is YOUR organization ready to deliver on its brand promise? [Read More]   HealthLeaders November 2008

  Leaders Forum
Quality: It's All About the Bike
We've got it all wrong as to what constitutes "healthcare quality," says contributor Morley Robbins. Robbins says our mistake is in thinking that quality is a unicycle—a singularly focused discipline that measures and seeks to improve the caliber of our clinical and technical processes, thus assuring superior patient outcomes. And while these clinically oriented processes and investments are centrally important to improved patient care delivery, this singular focus compromises the real depth of what determines "quality"—particularly as it relates to patients, their families, and caregivers. [Read More]
Audio Feature
Tracey Moorhead, president and CEO of DMAA: The Care Continuum Alliance, discusses the opportunities for population health improvement and DM companies in a medical home and the changes they may need to make. [Listen Now]
  Sponsor QualityLeaders
Contact Lisa Brown, Director of Integrated Sales, at or call 781.639.1872.
If you prefer not to receive this email newsletter, you can unsubscribe here
HealthLeaders Media QualityLeaders is a division of HealthLeaders Media ©2008
5115 Maryland Way
Brentwood, TN 21027
Serving the business information needs of healthcare executives and professionals.