HealthLeaders Media QualityLeaders - October 23, 2008 | Quality Data? What Quality Data? View as a Webpage | Subscribe for Free
Quality Data? What Quality Data?
Jay Moore, managing editor, HealthLeaders Media
Conventional wisdom says that the days of the passive patient are vanishing—consumers are increasingly seeking quality comparison data before making care decisions. In response, more healthcare organizations are providing quality information to the public than ever before. But if patients want quality data and providers are giving it to them, why aren't more people using it? [Read More]
Oct. 23, 2008
Editor's Picks

Flu shots are a tough sell to healthcare workers
We did a story in HealthLeaders magazine back in 2006 about healthcare workers' reluctance to get flu shots. Not much has changed in the past couple of years, apparently. Nearly 60% of healthcare workers don't get a flu shot, according to this story. The Joint Commission implemented a new standard in 2007 requiring healthcare organizations to offer vaccinations, but that standard didn't mandate vaccinations—meaning workers can still say thanks but no thanks. [Read More]

You save money, you make money
A piece out of Wisconsin here that looks at the savings the Marshfield Clinic created—and the financial rewards that resulted—during the first two years of Medicare's four-year pay-for-performance project. In the first year, for example, the clinic saved Medicare $12.6 million—and got a $4.6 million bonus for its efforts. It's easy to be cynical about the holy grail of controlling costs and improving quality at the same time. And I guess some would question whether Marshfield is truly achieving the "improving quality" part. But this story shows that much-maligned P4P initiatives can show results. [Read More]

The dangers of inadequate discharge procedures
This is from the United Kingdom, but it certainly has implications on both sides of the Atlantic. A survey of general practitioners there found that 40% of respondents believed patient care had been "adversely affected" because of a lack of patient discharge information from hospitals, and 26% had seen instances in which inadequate discharge information had compromised patient safety. The piece doesn't really offer hospitals' side of the story, and I don't know that providers here would necessarily say the same thing, but the story underscores the deceptively simple fact that accurate, complete, and timely patient data is critical. [Read More]

This Week's Headlines
Woman never saw doctor after 19 hours in Dallas ER
Dallas Morning News - October 21, 2008

How doctors can avoid perilous patient 'hand offs'
Wall Street Journal (subscription required) - October 20, 2008

Study urges low-tech solutions for medical errors
Washington Post - October 20, 2008

Newborns get private rooms at Children's Hospital
Associated Press - October 17, 2008
From HealthLeaders Magazine
Model for Success
Running a medical group has never been more complex. But many practices have found ways to not only survive?but thrive. [Read More]  

Leaders Forum
Transitioning from 'Never Events' to 'Patient-Centered Ever Events'
There has been a considerable amount of attention paid recently to "never events." Such events are relatively infrequent, but they show failures in patient-centered care that affect thousands every day. Susan B. Frampton, PhD, president of Derby, CT-based Planetree, and Patrick A. Charmel, president and CEO of Griffin Hospital in Derby, CT, discuss how patient-centered care, which has long been identified as a goal to improve the quality of healthcare, is something hospitals continue to struggle. [Read More]

Upcoming Events
Financial Meltdown
The credit markets that have been a drag on Wall Street and the global economy have not spared healthcare. In this timely 90-minute, interactive webcast, Peter W. Bruton, managing director of RBC Capital Markets' Healthcare Finance Group, Arlan Dohrmann, Managing Director of Stern Brothers & Co., and Paul Keckley, Ph.D., executive director for the Deloitte Center for Health Solutions will share their near-term outlook for the credit markets, and some survival strategies to protect your capital structure. Join us for this program, Financial Meltdown: Managing Through the Crisis, on Monday, November 3 at 1 p.m. For more information visit HCPro's Healthcare Marketplace.
Audio Feature
Marya Chaisson, MD, and Todd Liu of Griffin Hospital, in Derby, CT, talk about involving the community in Griffin's Patient Centered Care Council, which ensures services meet the culturally diverse needs of patients. [Listen Now]
Sponsor QualityLeaders
Contact Lisa Brown, Director of Integrated Sales, at or call 781.639.1872.
If you prefer not to receive this email newsletter, you can unsubscribe here
HealthLeaders Media QualityLeaders is a division of HealthLeaders Media ©2008
Serving the business information needs of healthcare executives and professionals.