HealthLeaders Media Corner Office - September 5, 2008 | Are You Breeding Contempt? View as a Webpage | Subscribe for Free
Are You Breeding Contempt?
Carrie Vaughan, Senior Editor-Leadership

I hear a lot about establishing a "team" atmosphere in hospitals. Whether you're trying to build a better workplace environment, improve your quality, or mend your finances, a key element to just about every hospital improvement effort involves a team approach. Employees may read the companywide newsletter, e-mail alerts, and bulletins about standards of care and hospital best practices, but perhaps more importantly they are also watching how the senior executives embody the organizational culture.
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  September 5, 2008

Editor's Picks
High death rates spark concern
Sacramento County has one of the highest mortality rates in the state. Its emergency rooms lost 27 out of every 10,000 patients during the last three years, compared to the statewide average of 17. What I like about this article is that it examines the possible drivers causing these high death rates—quality of care, quality of the data, ambulances, location, patient mix. [Read More]
It's game time
Michael Young took over as the new CEO of Grady Memorial Hospital this week with the goal of turning around Atlanta's most troubled hospital. His strategy includes increasing the number of surgeries performed, addressing the broken-down equipment, and improving how the hospital schedules follow-up visits. But his most important task will be ensuring that the right leadership and management are in place to bring about the necessary changes. [Read More]
Are consumer-driven health plans growing in popularity?
Not in Iowa apparently. A report from employee-benefits consultant David P. Lind & Associates shows that 17% of 954 Iowa businesses were offering consumer-driven health plans combined with a health savings account this year, down from 26% in 2007. Yet a survey by Indianapolis-based United Benefit Advisors Inc. reveals that the total number of consumer-driven health plans increased by 43% over 2007, accounting for nearly 13% of all plans offered by employers. [Read More]
Grassley seeks information about hospital with ties to the Obamas
Two initiatives at the University of Chicago Medical Center aimed at connecting low-income residents with neighborhood health clinics and lowering the number of people seeking nonurgent care at the center's emergency room are being investigated by Sen. Charles E. Grassley of Iowa, the ranking Republican on the Senate Finance Committee. Grassley is seeking information from the medical center about these programs and the jobs held by Sen. Barack Obama's wife and one of the senator's close friends. According to Grassley's letter, he was "troubled" that the medical center "appears to be culling the least profitable patients from its emergency room." [Read More]
Lessons in leadership
Here is a story from my colleague Jim Molpus about the importance of developing your middle managers. At the beginning of the decade, San Diego-based Scripps Health had as many different leadership cultures as they had hospitals. So the system created the Scripps Leadership Academy to bring the organization together and build a pipeline of future leaders. [Read More]
This Week's Headlines
Palin's efforts to reform healthcare are complicated
Washington Post - September 5, 2008
Michigan hospitals face new competition
Detroit Free Press - September 5, 2008
Whistle-blowers help U.S. recoup $9.3 billion from healthcare providers
AP/Yahoo News - September 2, 2008
Study: Workers to pay more for healthcare
AP/Yahoo News - September 4, 2008
Florida to detail plan for 4 million uninsured adults
Orlando Sentinel - September 3, 2008
Three confess to role in South Florida Medicare fraud
Miami Herald - September 2, 2008
Health costs to see hefty jump in Nashville area
The Tennessean - September 2, 2008
Move Now or Suffer Later: Lessons on Giving Patients Price and Quality Data (Live)
Recruiting Today's Physician: Competitive Compensation Packages and Practice Structures (On Demand)
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Help the Uninsured (Without Going Broke)

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The number of people who can't pay much—or anything—for their care just keeps rising. Some hospitals have found new ways to help them while still protecting the financial health of the hospital. [Read More]
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Audio Feature

OR Scheduling Revisited: Kathryn Hays, MSN, RN, CNOR, senior clinical director of the OR at Cincinnati Children's Hospital Medical Center discusses how they improved efficiency in their operating rooms and process improvement strategies. [Listen Now]
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