HealthLeaders Media QualityLeaders - August 21, 2008 | Six Lessons from Beyond View as a Webpage | Subscribe for Free
Six Lessons from Beyond
Maureen Larkin, Senior Editor-Quality
This week's Quality Colloquium at Harvard University facilitated some interesting discussions about improving hospital quality and patient safety. One session in particular looked at lessons that other industries—such as aviation—can teach those working in healthcare.
[Read More]
August 21, 2008
Editors Picks

Mortality rates hit Hospital Compare site
CMS has posted mortality rates for U.S. hospitals on its Hospital Compare site, making the information available to consumers for the first time. Donald Berwick, president and CEO of the Institute for Healthcare Improvement, praised the posting, saying "We are in an era of change at last." But are we really? Consumers have paid little attention to Hospital Compare thus far-when things like staff response and patient satisfaction have been posted-so what makes us think they'll pay attention this time? [Read More]

The next wave of lawsuits?
Betsy McCaughey, chair of the Committee to Reduce Infection Deaths, writes in her August 14 Wall Street Journal guest commentary that hospital infections will be the next wave of class-action lawsuits and will surpass the number of those who sued over exposure to asbestos. McCaughey says a recent verdict that awarded a patient who acquired MRSA more than $2 million should be a warning to all hospitals that infections are no longer considered an "unavoidable risk." [Read More]

Can sharkskin fight hospital infections?
A Florida company is marketing a Contact paper-like product that can disrupt an infection's ability to spread. The company says the product's surface, patterned like sharkskin, prevents the growth of bacterial films for 21 days. The company's CEO says the product is perfect for a facility that is looking to bring down its infection rates, without the use of chemicals or heavy metals. [Read More]

Dr. Robot is on call
Imagine talking to patients face-to-face, even if you're not in the room. Pomerado Hospital in California is using interactive robots to bring doctors and patients together, even if their physicians aren't physically located in the hospital. The hospital hopes the virtual visit technology will help doctors provide better care more often, increasing the quality of a patient's hospital experience. [Read More]

Report says VA hospital dismissed concerns
The latest report from the investigation of the Marion (IL) Veterans Affairs Hospital shows that hospital leadership failed to act when questions were raised about a surgeon who is being blamed for the deaths of nine hospital patients. Marion's story is a perfect example of how the failure of strong leadership can contribute to the failure of medical staff at a hospital. [Read More]
This Week's Headlines

More apologies to families follow medical mistakes
St. Petersburg Times - August 19, 2008

Nasal spray kills MRSA in test animals
Sarasota Herald-Tribune - August 19, 2008

Utah hospitals report 27 fatal mistakes
Standard-Examiner - August 19, 2008

Hospitals fail to halve MRSA cases
Birmingham Post - August 18, 2008

San Diego hospitals fined for preventable mistakes
AP/San Francisco Chronicle - August 18, 2008

New Hampshire lawmakers want reporting rule enforced
Manchester Union Leader - August 17, 2008

California facilities fined $25,000; death, patient harm cited
San Diego Union Tribune - August 16, 2008

  From HealthLeaders Magazine  
Help the Uninsured (Without Going Broke)
Sure, your organization offers sophisticated, compassionate care. But the patients of tomorrow will want much more than that. [Read More]  
  Leaders Forum
Joint Commission cracks down on disruptive clinicians
Dictatorial docs who demean, bully, or otherwise behave badly may want to get in touch with their kinder, gentler side. Beginning January 1, 2009, new standards by The Joint Commission (formerly JCAHO) will require hospitals to have protocols to put cantankerous clinicians in their place—or else. (Subscription required) [Read More]
Audio Feature
Kirsten Engel, MD, talks about why patients often misunderstand discharge instructions and what clinicians can do to make sure that patients take proper care of themselves after their hospital stay. [Listen Now]
  Sponsor QualityLeaders
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