HealthLeaders Media QualityLeaders - March 13, 2008 | Is There an Echo Out There?
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Is There an Echo Out There?
Maureen Larkin, Senior Editor-Quality
When I was interviewing sources for this month's quality story for HealthLeaders magazine, I asked a representative from Press Ganey why a hospital would continue administering its own patient satisfaction survey when the federally-administered HCAHPS survey provides them with much of the same information. Her response was, "Why wouldn't you?" [Read More]
March 13, 2008
Editors Picks

Widespread MRSA testing doesn't reduce infections
Many hospitals are hoping to combat MRSA by testing a large number of patients and isolating those who show signs of infection. But a study in the Journal of the American Medical Association finds that this method may not bring the desired results. Widespread testing is ineffective and expensive, the study says. [Read More]

Study: Mandatory reporting increases misdiagnoses
A study published in the February 25 edition of the Archives of Internal Medicine says that mandatory reporting of hospital quality measures has led to a high rate of misdiagnosis among pneumonia patients. [Read More]

Patient compact proposed
The National Patient Safety Foundation has proposed a Universal Patient Compact to establish a mutual covenant between healthcare providers and their patients. The compact will describe the agreed upon commitments that both patients and physicians must make to ensure that a patient has a quality healthcare experience. [Read More]

Leave the ties, long-sleeve shirts at home
A British hospital is banning neck ties and encouraging its employees to leave the long-sleeve shirts at home in an effort to curb MRSA. Doctors seem to be taking the new rules well. One doctor was quoted as saying, "If you look at the state of many doctors' ties, they probably need a wash, so it should reduce infections." [Read More]

We're going global!
I would like to introduce you to HealthLeaders Media Global, a free e-newsletter that will provide information on the business of healthcare management from around the globe. This week, Editor Rick Johnson discusses how the leaders of the United Arab Emirates are focusing on enhancing the healthcare system as a cornerstone of the region's economic development. [Read More]

This Weeks Headlines

Errors delay BlueCross of Tennessee's release of doctor data
The Tennessean - March 11, 2008

Parents of boy killed by hospital error hope to prevent similar accidents
AP/San Diego Union Tribune - March 10, 2008

NC health system gives ICU patients a dose of quiet
Raleigh News & Observer - March 10, 2008

More Nevada surgery clinics to be cited
AP/Yahoo News - March 10, 2008

Bringing hospital infections down to zero in Maryland
The Examiner - March 10, 2008

Connecticut nurses battle infection - March 10, 2008

Missed state inspections could have discovered clinic's violations
Las Vegas Sun - March 9, 2008

Poll: Medical errors raise fears of 'crisis' in New Jersey
The Star-Ledger - March 6, 2008

MRSA 'superbug' becoming more resistant
ABC News - March 5, 2008

Indiana board sets no fees for certain hospital errors
The Journal-Gazette - March 5, 2008

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From HealthLeaders Magazine
Your Hospital, the Entrepreneur
Forget those fixed-income investments. Many organizations are funding early-stage healthcare ventures that can yield not only healthy financial returns, but also improved efficiencies and better quality care. [Read More]  
Leaders Forum
Washington state hospital keeps survey 'uneventful'
Often, simple steps help hospitals perform better on Joint Commission surveys. For Valley General Hospital in Monroe, WA, it was a matter of color coding pharmacy medications, eliminating unapproved abbreviations at the source, and distributing educational newsletters to staff members (this is a pay-per-view article). [Read More]
Audio Feature
Donna Truesdell, RN, MSN, quality director at Cooley-Dickinson Hospital in Northampton, MA, says leaders must take every opportunity to proclaim a hospital's goal of reaching 100% quality care. Unless caregivers see that the effort is driven by hospital leadership, it won't be taken seriously, she says.
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