HealthLeaders Media Quality Weekly - January 31, 2008 | A Stagnant Seven Years?
View as a Webpage | Subscribe for Free

A Stagnant Seven Years?
Maureen Larkin, Senior Editor-Quality
For Americans who listened to President George W. Bush give his final State of the Union speech Monday night, it was the same old story when it comes to healthcare. Our president told us he wants to see more affordable and accessible healthcare, tax breaks for those without health insurance, and an end to junk medical lawsuits. Nothing new there. The president has touted these changes in each of his annual addresses since he first took office in 2001. Hearing the same things year after year, it's easy to believe that the president has achieved little in healthcare during his seven years in office. [Read More]
January 31, 2008
Editor's Picks

Hospitals finding errors in HCAHPS preview
The Centers for Medicare & Medicaid Services has announced a mathematical error caused the Hospital Consumer Assessment of Healthcare Providers and Systems survey scores released earlier this month to be incorrect. CMS says it will recalculate scores and notify hospitals when the correct numbers are available. [Read More]

New medicine for what ails hospitals
Efficiency experts--used for many years in industries outside healthcare--are taking a look at how hospitals work, resulting in cost savings for hospitals and quicker, higher-quality care for patients. At one Boston-area hospital, experts improved wait times in the radiology department and saved the hospital from spending $500,000 for a new X-ray machine. [Read More]

Study says hand gel not enough to curb hospital infections
Sanitizing gel has been found to be just as effective if not more so for killing germs on hands, but a new study in the January issue of Infection Control and Hospital Epidemiology says using gel alone isn't enough to reduce the number of infections spread at hospitals. [Read More]

Report: Few complaints against physicians result in discipline
We can talk about engaging consumers until we're blue in the face, but the AP is reporting that just 213 of the 2,400 complaints filed against physicians between 2002 and 2006 have been investigated by the Wisconsin Medical Examining Board. If healthcare isn't taking consumer complaints seriously, then why should consumers bother? [Read More]

This Week's Headlines

Death rates rise at Oregon hospitals
The Oregonian - January 23, 2008

Report criticizes Kaiser for lack of action
Los Angeles Times - January 28, 2008

Patient, protect thyself
Los Angeles Times - January 28, 2008

VA: 19 deaths in Illinois traced to care
AP/The Baltimore Sun - January 29, 2008

Errors take a toll on doctors who make them
Los Angeles Times - January 28, 2008

Headlines Sponsored by AT&T

Enabling Healthcare after a Disaster: AT&T enables healthcare after a disaster.

Implementing a Wireless LAN: Successful WLAN implementation is all about balance.

IP Networks Boost Secure Health Communications: AT&T provides secure communication to keep healthcare moving forward.

Optical Networks: Closing the gap between patient and caregiver.

Q&A: Critical Steps in Ensuring Business Continuity: Consult this guide to learn how your company can ensure continuity.

Transition to Digital: More and more hospitals are going paperless.

Trend Report--Dialing Long Distance for Healthcare: Telemedicine makes care accessible when and where it's needed.

HealthLeaders Media
Products & Resources

Learn how to differentiate your hospital with an effective service line business model that defines and drives your position in today's complex market.

Get all the hands-on advice, tools and best practices you need to make sure your hospital scores high on its quality measures and receives every penny of the Medicare reimbursement it deserves with a subscription to Quality Improvement Report.

Make your data work and get the tools and templates you need for effective analysis of the quality and safety measures at your facility.

Improve performance, reduce complications, and comply with CMS with this book, Surgical Care Improvement Project, which will guide you through the processes and measures you need to get the reimbursement your organization deserves.

With the public release of HCAHPS coming, is your hospital's marketing and public relations department ready to talk about your organization's results? Good or bad, learn the right way to talk about your scores with the media.
From HealthLeaders Magazine
Why Is The ED Such A Pain?
The emergency department has a culture all its own with a unique set of challenges to match. It's also your hospital's window to the community. So you'd better make it work. [Read More]  
Leaders Forum
Are your patients bugging out about MRSA? Use the spotlight to your advantage
If your facility is like many others, your office has been fielding a lot of MRSA questions lately. With fears heightened and healthcare consumers seeking more information, you're in the tricky position of having to provide it. That means you need to be as well versed in public relations skills as you are in IC measures. From the monthly newsletter Briefings on Infection Control, January 2008, published by HCPro, Inc. the parent company of HealthLeaders Media. Note: Subscription required. [Read More]
Audio Feature
Wayne Sensor, CEO at Alegent Health in Omaha, NE, told attendees of the Top Leadership Teams in Healthcare Conference at the Drake Hotel in Chicago, how Accelerated Decision Making has helped his system achieve its quality goals.
Sponsor QualityLeaders
Contact Lisa Brown, Director of Integrated Sales, at or call 781.639.1872.
If you prefer not to receive this email newsletter, you can unsubscribe here
HealthLeaders Daily News News is a division of HealthLeaders Media ©2008
Serving the business information needs of healthcare executives and professionals.