CT Physicians, UnitedHealth Head to Mediation
The committee heard from AHIP officials, a Medicare beneficiary, and Michael Saffir, MD, president of the Connecticut State Medical Society and a practicing physician who UnitedHealth cut from its MA network.
According to Saffir's testimony, "…United[Health] patients have received letters saying that they can switch to another doctor for their care, but when patients call this doctor's office, they are told that they can't be seen, or that they will have to wait weeks or even months for an appointment."
One of Saffir's patients, Richard Johnson, a retiree from Bridgeport, echoed Saffir's concerns, telling the committee he didn't understand why he couldn't see Saffir, who gave him "excellent care" for three years.
Because of the pending court case, UnitedHealth can't technically cut ties with Saffir just yet, but that message hasn't been made clear to beneficiaries like Johnson, who just wants to keep seeing his doctor.
"When you have health problems, you want to stay with the doctors who knows you personally and takes excellent care of you," said Johnson.
Jacqueline Fellows is an editor for HealthLeaders Media.
- How Top-Ranked MA Plans Earn Their Stars
- Readmissions: No Quick Fix to Costly Hospital Challenge
- How Hospitals Can Become 'Upstreamists'
- 4 Ways to Lower the Cost to Collect from Self-Pay Patients
- House Calls Key to Pioneer ACO Success
- How Telehealth Pays Off for Providers, Patients
- 4 Tips for Managing Employed Physicians
- WellPoint Dominates Nearly Half of Markets, AMA Says
- Defensive Medicine Still Prevalent Despite Tort Reform
- CMS Offers Some ACOs $114M for 'Upfront' Costs