The ED Fix: Triage, Coordination, and Navigation


About this Report:

This report uncovers emerging best practices in care team composition and patient flow to improve ED throughput and patient satisfaction..

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More information about this report

This exclusive, original research and analysis offers key insight from top healthcare executives and clinical leaders, including:

  • Streamlined registration (63%) and channeling low-acuity patients to a fast-track area (65%) are leading techniques for increasing ED throughput.
  • More than half (53%) of respondents will have a program to redirect non-emergent patients within three years.
  • Nearly half (46%) of respondents expect to invest in midlevel caregivers for their EDs within the next three years.
  • IT (40%) and telemedicine (36%) are among the top ED investments.
  • More than half (54%) of respondents are reducing avoidable ED visits via primary care coordination.


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