The New Primary Care Model: A Patient-Centered Approach to Care Coordination


About this Report:

This report examines the keys to primary care redesign—team-based care, patient engagement, and adaptation to at-risk reimbursement schemes.

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PREMIUM - is designed for healthcare decision makers, and provides key takeaways and actionable strategies; three real-world case studies; segmentation data, and a meeting guide.

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More information about this report

This exclusive, original research and analysis offers key insight from top healthcare executives and clinical leaders, including:

  • Two-thirds (67%) of respondents say they expect to invest in coordinated care over the next three years—but half (49%) admit that care coordination is a top challenge.
  • Providing patient-centered care (58%) and enhancing patient access to primary care (57%) are also top priorities.
  • Although physicians are key to transforming primary care, nearly half (45%) say physicians lack the time to do so.
  • The financial underpinnings of primary care redesign are being established, with nearly two-thirds (61%) in payer relationships that reward performance related to primary care redesign.
  • Nearly two-thirds of healthcare leaders (59%) acknowledge that fostering patient engagement in their own care is a top challenge. Their top engagement tactic is by far (78%) nurse phone calls.

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