Commentary: Hospital billing never ends
New York Times, December 31, 2007
Lying on the gurney in the emergency room last May, facing an appendectomy, I should have been focused on my well-being. Instead, all I could think was: What is this going to cost? It was not that I was uninsured. But I had pre-operation financial anxiety about the prospect of dealing with my insurance company in regard to surgery that had not even happened yet.