Economic and legislative forces are demanding that health systems and physicians reduce costs while improving care quality, necessitating a fundamental shift in the hospital-physician relationship from somewhat adversarial to cooperative. Change management is critical to getting health systems and physicians to work together.
This paper explores what change management entails in the context of hospital-physician alignment. It highlights differences between health systems and physician practices that create tension, and it outlines best practices for shifting toward a more collaborative relationship.
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