Industry Leaders Set Standards of Excellence for Telephonic Medical Consults

With the emergence of the telehealth industry - physicians providing medical consultations via the telephone -- the introduction of industry standards will ensure quality and consistency of patient care and will help to guide decision-makers in public and private sectors. This paper articulates the optimal standards of care for telehealth programs, which currently serve more than 1.2M Americans.

AUTHORS:
Tommy Thompson, Former U.S. Secretary of Health and Human Services, is the Chief Executive Officer of Thompson Consulting Group.

Vice Admiral Donald Arthur, MD, is retired Surgeon General of the U.S. Navy.

Rick Boxer, MD, Chair of the National Health Policy Council, is a distinguished clinician, health care entrepreneur, presidential appointee, and industry leader.

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