Cardiologist: UnitedHeathcare failed to advise Yale-New Haven Hospital patients

New Haven Register, February 24, 2014
A cardiologist and an advocate for seniors said UnitedHealthcare did not advice patients that they only had a short window to transfer to traditional Medicare if they wanted to continue to be covered when using Yale-New Haven Hospital. They also said patients reported to them that the agents they contacted either told them the issue was being worked out or they were unaware of the cancellation of coverage under the AARP Medicare Advantage insurance plans. Dr. Steven Wolfson, a cardiologist and a member of the 1,200 practitioners in the Yale Medical Group which staffs Yale New Haven Hospital, said his patients "acted on insufficient information."

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