This is an excerpt from a member-only article. To read the article in its entirety, please login
Consumer-directed plans present new patient issues
Editor's note: This article is the second in a two-part series.
Consumer-directed healthcare has put a new spin on the patient-provider relationship. In the recent HCPro audioconference "Consumer-Directed Healthcare: Strategies for Managing the Effects on Your Bottom Line," we discussed tips to help you manage this shift in patient relations.