For this leadership-themed issue of TDO, we spoke with Diane M. Kellogg, EdD, associate professor of management at Bentley College in Waltham, MA, and a faculty partner with the Center for Leading Organizations, a management development consulting firm in Concord, MA.
Practice managers, stay tuned. This is one class you won’t want to miss.
TDO: Not all practice managers go to business school. For many, the office is their classroom, and they become managers after years of mastering various positions within the office and working their way up through the ranks. What do you view as the top challenges for people who evolve into leadership roles rather than seek them outright?