What's most important, said Srinivasan, is that leadership is established. "Leadership is vital. There must be a designated leader and pharmacist."
Another important and much overlooked step is improved communication with patients. Often, says Srinivasan, patients request information, but do so in a way that sounds like they're requesting an antibiotic.
"Many have said that even though they're asking for an antibiotic, what they really want is an explanation. They want to know what's going on, how long will it last, when will they feel better?" said Srinivasan.
Properly educating patients about their conditions and explaining that not every illness requires an antibiotic and why, as well as how to take any medications prescribed, are simple yet vitally important steps toward combatting antibiotic resistance.