It's essential that employees know of the existence of EAPs and other resources that will help them to get a handle on stress, O'Keefe says. What good is a yoga class if no one knows of its existence or if employees are too busy to take advantage of it?
"We have developed a very robust wellness program which extends to physical wellness," she said, 'regarding her healthcare system's wellness program. "We encourage wellness in our employees by having incentives around stopping smoking, maintaining a healthy body weight, monitoring blood pressure, [and] just dealing with stress in productive ways."
A new benefit St. Luke's is offering is health coaches, who actively work with employees to find fitness solutions they can work into their schedules, such as on-campus yoga classes and lunchtime walking groups.
It's important to remember that healthcare is a business and that, while most human resource pros are very good listeners with inviting personalities, they are not the office shrink or guidance counselor. Employees to find the information they need without HR's help.
''It's our job to set up the resources, and then make sure we're communicating it very well," O'Keeffe said.