Group practice managers and CFOs are waking up to the need for ICD-10 education, notes Neil Stanley, regional president of corporate partnerships at Harrison College, based in Evanston, Ill., who works directly with the college's new ICD-10 Training Curriculum. Those options can range from a 15-minute self-paced online module appropriate for a physician who has little direct involvement with charting and coding, to more intensive certification courses that may require dozens of hours of in-person instruction.
"A lot of CFOs have told me of sleepless nights because they have thousands and thousands of people who need to be educated," Stanley says. "The question for most providers is whether to do it internally or reach out to someone who can help provide the education."
Most physician practices are not prepared for the education required with the ICD-10 transition, Stanley says. The first step, he says, should be assessing how well your staff work with ICD-9, even though the coding sets will be completely different. If staff are not working well with ICD-9-missing potential codes, miscoding, undercoding-some of those bad practices can be transferred into ICD-10, he says. Addressing those bad habits should be done immediately to improve your last months of ICD-9 coding and to have your staff in the best position for the transition, says Stanley.