Telemedicine a Win for Stressed-Out Doctors

Jacqueline Fellows, for HealthLeaders Media , January 16, 2014

Not only was there was an immediate reduction in emergency department visits, but the company built on its success and started offering virtual visits via Skype in 2011. Green says virtual visits are 20 minutes, still longer than the traditional primary care or urgent care visit, and he likes it because he understands a patient's needs better.

"Intellectually, it's interesting," says Green. "We rely a lot on history and exploring a condition. In a clinic, I felt hurried and rushed."

Take Two Aspirin and Skype Me in the Morning
Green helps lead a team of 15 providers, each of whom works from home. As long as a contracted patient has a computer, a webcam, and an internet connection, they can visit with someone at Carena 24/7.

Green says the "always open" philosophy is easier to staff than some might think, and he's quick t clarify that 24/7 does not mean on-call.

"It's not that hard to schedule," he says. "You would think, 'How do you schedule that overnight shift?' But we have providers who prefer [it]. They're shifts, they're not on call."

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1 comments on "Telemedicine a Win for Stressed-Out Doctors"

Karen Thomas (1/22/2014 at 1:20 PM)
Great Article! We recently did a study on all of the benefits of telemedicine, and we couldn't agree more with your findings. We've seen a lot of promising results for both patients and healthcare facilities, it may be worth a read for those interested in the topic of <a href=""> telemedicine</a> Thanks!




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