Dinger believes working closely with patients not only will help protect MissionPoint's revenue, but it is also a good reminder of how important the exchange products will be to people who have been uninsured.
"Some of these folks who are uninsured know what benefits they need more than insured folks do. They've been pinching pennies to cover medicine and doctors visits, and they know exactly how much they are spending now. It has certainly been humbling to engage these folks and, more importantly, it offers up an example of the policy promise of bringing healthcare to all and impacting our communities in positive ways and ending a lot of suffering."
Arbuckle echoes that sentiment and says that, despite the many uncertainties around the potential financial impact of the exchanges, Ascension Health believes in the goal of providing insurance coverage to more people.
"The environment is rife with uncertainty, and it is difficult to operate complex health systems with so much uncertainty," she says. "However, we think healthcare is a fundamental right in this country, and to keep people from accessing care because of a system that is employer-based is not good public policy. We are hoping the exchanges have a lot of success."