On Product Usability
"I do worry about the usability of the products. Not that the usability isn't getting better. I think it is getting better. But the expectations are getting better even faster. Maybe new hardware forms are going to actually help with that. But this was one where I didn't think…there was a clear government role as much as there was a market role, and I don't know if the market is incentivizing usability as much as maybe it could."
On Time Constraints
"The other worry is of course time, the limits of time, and all of you are under incredible pressures this year. ICD-10, Meaningful Use Stage 2, and other transformation, ACO enablement, population health management. "[What] I don't think is going to happen is the pace of change slackening off."
"How much of your time is spent doing things that you think other hospitals have already done? A lot of the time of our committees is figuring out order sets. That development time is unnecessary. Everyone rediscovering that same thing is not necessary… helping others is the only way we can get through this. These are fantastic opportunities for us to come together and find those ways of information sharing and those relationships that will sustain that information sharing once you leave here. But I wonder if there's a way to make that even more systematic."