Upside of Hospital Downsizing is More Focused Care

Marianne Aiello, for HealthLeaders Media , September 26, 2012

Though the hospital never closed during construction, LDS hosted a "reopening" earlier this month, inviting the public and media to tour the new hospital and learn about its new personalized approach to care. The hospital also held several other events, including an employee barbeque, retired physician and administrator luncheon, community lecture, community health fair, and a movie night with one of its community partners.

Looking to the future
As of now, LDS has no plans for any further service expansions.

"We want to become the very best at what we do and continue to provide highly personalized, extraordinary care to all our patients," Sheets says. "We have a very important role in the community and take great pride in the trust the community has placed in us to serve their diverse healthcare needs."

And that trust is well deserved. LDS was recently recognized by U.S. News & World Report as the top hospital in Utah and one of the top 30 hospitals nationally for gynecological care.

LDS' story is inspirational to other organizations that are charged with rebranding in the face of adversity. In LDS' case, a loss of services allowed the hospital to hone its fortes and focus on really matters—its patients.

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