3. Significant errors in the Leapfrog's data
The AHA says in its letter that Leapfrog has made significant mistakes that have resulted in "misleading information being publicly displayed." For example, at least one specialty hospital was given a score when the survey's stated methodology excluded specialty hospitals. Furthermore, the AHA says it found several hospitals that should have qualified for a score but weren't graded.
Binder replied that all 2,600+ hospitals that were scored received a copy of the source data used in calculating their scores as well as the methodology five weeks before the score became public. "We have corrected the handful of errors reported to us, but the vast majority of what we have reported has been substantiated and stands as originally reported."
For hospitals that weren't scored, and which Umbdenstock maintains should have been, "this is typically because they did not provide enough publicly available data to meet our criteria," Binder explained.
Of Umbdenstock's charge that Leapfrog manipulated the data, Binder said it "suggests you are expressing something beyond sincere concerns about the methodology. So to be clear on the issue of 'manipulation of data': disappointing though many of these grades may be to many of your member hospitals, Leapfrog...did not make these scores up. The Hospital Safety Score grades reflect real problems threatening the lives of people who depend on America's hospitals. We urge you to address those problems quickly."