The safety score also has embarrassed some of the leading healthcare institutions in the country. For example, Henry Ford Hospital in Detroit and Cleveland Clinic will have to explain their "C" grades.
Henry Ford's communications office sent this response:
“Although we no longer participate in Leapfrog, we understand that the criteria evaluated differs from one agency to another. As a result, hospital systems often rank very differently in Leapfrog, HealthGrades, US News, Baldrige, and the like.
"As a health system, we look at each of our hospital's scores, and try to learn from the best practices in order to provide a consistently high quality experience with every episode of care. In the Leapfrog data, Henry Ford Macomb Hospital received an A, so we will work to learn and improve throughout our health system.”
One major concern from hospitals is how Leapfrog weighted the measures in the algorithm. The scorecard uses safety information from two sources. One is the Medicare database, which is collected from all hospitals except those in Maryland.
But the rest comes from data that about 1,000 hospitals that participate in Leapfrog's program voluntarily submit, such as the extent to hospital's doctors use computerized physician order entry systems or employ a full time intensivist in the intensive care unit.