How iPads Improve the Patient Experience

Marianne Aiello, for HealthLeaders Media , April 11, 2012

It also allows patients to report on levels of pain they are experiencing or exercises they have completed. The reports are instantly transmitted to the patient’s care team.

Verdict: Though most hospitals are not currently able to afford this extent of patient iPad use, it gives us a hopeful glimpse at the future of using technology to inform and educate patients. Of course, even in the future this technology is only supplemental to hands-on caregiver interaction. 

iPads to Customize the MRI
A new app called the Caring MR Suite allows patients to customize MRI settings, to  creating a more positive experience.

The app lets patients select lighting, music, images, and video to be available during their scan. Patients can even dock their own iPhones or iPods to listen to their own music or watch their own videos, which are displayed on a screen in the ceiling.

Special LED light fixtures and high-resolution displays are embedded in the walls and ceilings of the suite and controlled by the iPad. There is a video depicting the suite on the YouTube page for GE Healthcare, which manufactures the model.

Verdict: While I imagine this is a substantial investment, it's one of the best ways I’ve seen of making what is often a intimidating and scary experience more bearable. Allowing the patient to tailor the MRI experience, it gives them some sense of control back.

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17 comments on "How iPads Improve the Patient Experience"

Jan Rumaks (4/30/2012 at 2:18 PM)
Very innovative uses. How do you manage inventory control (ie keep patients, visitors and/or staff from making off with the I-pad or Android tablets)?

Lu Borges (4/20/2012 at 12:04 AM)
We've been using touch devices (iPods, iPads) for several years now in our pediatric hospital (Child Life Department) with amazing results. Our primary use is for supporting peds patients during invasive medical procedures and in prepping them for surgeries. I've posted alot of info on our page, but would be glad to share info with anyone.

Shawn Baker (4/19/2012 at 3:15 PM)
1) Regarding Jenkins comment I agree that only considering the Apple product may limit your ability to find the best solution for your organization. We are implementing the use of Android tablets in our 25 provider Orthopedic Clinic. Our 1st step was to test the Ipad and 3 versions of Android tablets. All the units except 1 had at least minor problems running our EMR application. The Ipad was the worst. Fortunately we found one that worked wonderfully. We also use a docking station with a keyboard, mouse and large monitor in every exam room. The MA or provider walks into the room, puts their tablet into the dock and 3 seconds later the image pops onto the monitor and the unit looks and feels like a PC. This is cheaper and more efficient than having a PC in every room. If it was a PC the caregiver would have to log in everytime they entered a room. Speed is critical to us so any time savings is huge. 2) Regarding HIPPA security. Our EMR is web based so as long as you use passwords, a stolen tablet or laptop should pose no risk of data exposure. There should be no patient data residing on the tablet. I'm always looking for improvement so please comment if you have any ideas. Thanks! Shawn Baker, EMR Project Manager (contractor), Eastern Oklahoma Orthopedic Center. 812-709-1028




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