3. Measure value not volume
"We are moving out of an age of volume into an age of value," said Porter-O'Grady. Nursing needs to stop measuring itself in terms of volume and start looking at the value it provides. Nurses are not valuable to their organizations simply because of all the many tasks they do. They are valuable because of the outcomes they produce and this is what needs to be emphasized.
Nurse leaders' role is to identify the parts of the job nurses do that have value and make a difference and the parts that don't belong in the role of RN. Do this by asking what impact the work has or whether it changed something, he said.
We will no longer be paid for volume of work. "Work is not valuable because you do it. It has to have meaning," he said. We all know healthcare is getting more complicated—the only way to maximize the value of what nurses do is to do less of the work that doesn't add value so there is more time to devote to the increasingly complex work that does.
The frontline nursing leaders attending last week's conference are the ones who can help organizations make this crucial distinction.