Delaney explains that the wizard focuses only on the ED, which is different to a traditional bed czar role. Since the average admission rate for ED patients is 20%, the hospital bed czar can assist with moving those patients. The ED flow facilitator, however, concentrates on the other 80% of patients who are treated and discharged.
“We can see what a positive outcome it’s had for patient satisfaction,” says Corle. “It works and is something everyone in the whole department is proud of.”