Lack of consensus is a "sad statement" that reflects potential disorganization in leadership oversight of patient safety, says Vincent. A hospital system can't afford to have a "chief executive who doesn't want to be bothered" with specifics involving patient safety issues," she says.
Intelligence Report: The Drive to Patient Safety: Free Download.
Comments from healthleaders reflect their feelings about the necessity of change and commitment to patient safety as a priority. "We approach it as an area that we do well in, but feel that we can be more effective," says a hospital CEO. Says another: "Patient safety is inextricably linked or tied to the clinical care process, so if patient care isn't the No. 1 financial priority, then the facility is in the wrong business."
The survey shows the manner of communication among staff, physicians and nurses should definitely be improved, McKenna says, "whether it's within a leadership structure on the C-suite level or between physicians and nurses in a hospital room because communication and quality go hand in hand."