"The project evaluation will go beyond what the national demonstration project was able to measure, giving us information about physician satisfaction, patient satisfaction, and improvements in quality of care, which we can report in 2011," Stuard said. "For the first time, the data set will allow us to benchmark this quality data and then look at those issues over time."
Moving forward, Stuard said THINC wants care management within NCQA Level 3 patient-centered medical homes to improve efficiency and quality. Borrowing technical support from Geisinger Health System’s ProvenHealth Navigator program, THINC will create a small pilot at several sites before rolling out to medical home recognized primary care providers across the region. Stuard said the program will serve as a national model operating outside of an integrated health system.