Although it has traditionally been the standard measurement for hospital effectiveness, the "average length-of-stay" (LOS) is an ill-advised and inaccurate tool. So says Rick Jackson, Chairman and CEO of Jackson Healthcare. Jackson is calling for a new metric, one that shifts the focus from counting meals and the use of beds to the real culprit in hospital costs -- bottlenecks in and between departments. According to Jackson, his new metric, the "enterprise length-of-stay" (ELOS), will increase throughput, capacity, and revenue.
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