HealthLeaders Media's roundtables provide in-depth coverage of the most important issues confronting healthcare leaders today. Each roundtable offers insightful analysis of many sides of an issue as presented during a freewheeling discussion among healthcare industry experts. Find out about sponsoring a roundtable or contact the editor for more information.
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Energizing Patient Engagement to Drive Loyalty, Wellness, and Appropriate Utilization

November 13, 2015

What does patient engagement really mean today? As patients take a more active role in managing their own health, healthcare organizations are challenged to enact strategies that improve customer loyalty. Increasingly, that challenge can be met with an infrastructure that encourages wellness and appropriate utilization built from sharing transparent information with patients about your organization's outcomes and expertise. Patients want a partner in their healthcare decision-making that is focused on what's right for them. At the same time, healthcare organizations are conflicted. With a population health–based strategic emphasis, they can't afford to have profitable procedures go to retail competitors while footing the bill for expensive acute care interventions on the same patients. As healthcare strategists, marketing chiefs, and experience officers plot the next few years for their organizations, they must think expansively about transparency, consumerism, digital engagement, and other trends that are changing how patients choose where they get their healthcare. In a world full of choices, developing a patient's trust in a partnership to improve their health may be the bond that endures. [Sponsored by Healthgrades]


Revenue Cycle Rising to New Challenges

October 13, 2015

With the shift from volume to value in healthcare, efficiency gains and a widening scope of responsibility are transforming revenue cycle operations. Health system revenue cycle teams are deploying several strategies to maximize revenue in financially lean value-based business models, such as building strong financial relationships with patients to boost point-of-service and billing collections. Information technology is playing a key role in the transformation process. [Sponsored by Bank of America Merrill Lynch]


Bottom-Line Preservation in the Transition to Value-Based Care

August 13, 2015

Fee-for-service revenue remains dominant among healthcare provider organizations, but leaders expect a shift to value-based payment models over the next few years. They are testing models such as shared savings, bundled payments, and shared risk. The true degree of risk in these arrangements is unknown, as are the specific outcomes of the different models. Financial executives are challenged to make the right bets and to be sure their organizations have the necessary skills. The coming years are a bridge between the fee-for-service present and the pay-for-performance future, during which leaders must ensure their organizations' financial viability. [Sponsored by Bank of America Merrill Lynch]


Mergers, Acquisitions, and Partnerships

June 13, 2015

M&A in the hospital and health system business used to be relatively simple: big hospital or system buys smaller hospital or system. But in 2015, as organizations nationwide try to navigate the vast geographic differences in the pace and nature of healthcare reform, their solutions are equally myriad. Some consolidation activity is in the traditional vein of direct acquisition or merger of equals, but many new partnerships involve the creation of new entities to tie systems together, whether geographically or otherwise. Hospitals and health systems, recognizing the growing importance of care coordination and the value in unified patient management and tracking, are acquiring organizations once thought far outside their purview, such as imaging centers, surgery centers, primary care practices, and even LTAC, skilled nursing, or home health groups. Further, some hospitals are partnering in everything short of assets through ACOs or other patient- and cost-management structures. This trend is remaking healthcare organizations and requires new business evaluation skills, new discipline, and new expertise to find the strategic fit that will see them into the future. [Sponsored by Bank of America Merrill Lynch]


Clinical Integration for Physician Alignment

April 13, 2015

Clinical integration allows independent/private practice and employed physicians alike to jointly develop clinical initiatives with hospitals or health systems, aiming at patient care that's higher quality, more efficient, and less costly. These agreements also allow providers and care partners to formally align and collaborate on the critical requirements of care coordination: evaluation and concrete improvement of clinical performance, reduction of unnecessary service utilization, and management and support of high-cost and high-risk patients. According to HealthLeaders Media research, an increasing number of health systems and physicians enter into clinical integration arrangements to gain expertise in population health management. As this trend evolves, health system leaders who are developing clinical integration networks say the strategy is helping align physicians, metrics, and goals of care, but planning on the front end is crucial. [Sponsored by MedSynergies]


The Transformation of Healthcare Delivery

April 10, 2015

The healthcare delivery system in the United States is under unsustainable stress. How can individual hospitals, health systems, and health plans adapt to current changes and prepare themselves for bigger shifts ahead? This broad topic was the subject of an extraordinary gathering in January 2015 of healthcare executives representing leading organizations from around the country. In a series of conversations moderated by HealthLeaders Media editors, these experienced leaders shared their organizations' strategies, opened up about their anxieties for the future, and offered a range of perspectives that may be brought to bear on the big issues facing healthcare. [Sponsored by PwC]


Bridging the Chasm Between Fee-for-Service and Population Health

March 13, 2015

Healthcare leaders agree on the logic behind population health: that the focus of a care delivery system should be on keeping patient populations healthy rather than waiting to treat illness. Yet transitioning away from single-patient, episodic care is a major economic and organizational challenge for hospitals and health systems. They must revamp the roles of physicians, midlevels, and care team providers; implement data analytics solutions and learn to incorporate the findings; negotiate risk-based payment agreements with payers and partners—all at the same time. The magnitude of change, and the risk of getting it wrong, is enormous. At this Roundtable, three top accountable care organization executives discussed the challenges of engineering changes in systems of care to enable the shift toward data-assisted evidence-based practice, a culture of wellness, and, for healthcare organizations, to ensure sustainable finances. [Sponsored by Caradigm]


Physician Leadership Development for a Changing Industry

March 9, 2015

The role of physicians is changing dramatically. Physicians today are being called on to help lead healthcare organizations through major changes that will impact patient care, cost, and outcomes, as well as be accountable for the business of healthcare. As clinical care becomes entwined with financial results, the chief medical officer is responsible for better results at the bedside and on the balance sheet. Because business skills are not taught in medical school, hospitals and health systems are filling the void with rigorous leadership programs that prepare doctors for this critical new path. HealthLeaders Media recently convened four C-suite executives to discuss the key factors in identifying and developing physician leaders who will be effective in helping healthcare make the leap to value-based care and population health management. [Sponsored by Sound Physicians]


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