The staff leader's role in lowering human error



The key role of a staff leader is to provide leadership to those whom he or she manages. The effectiveness of this leadership will help determine the staff's productivity. An effective leader: - Takes personal responsibility for his or her performance and the organization's performance - Attempts to improve organizational processes and values - Influences others through relationships characterized by respect, honesty, and fairness - Minimizes risk aversion limitations - Provides staff members the opportunity to succeed
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