Audio Archive:
Building a Scalable Strategy for Creating Credible, Defensible Patient Bill Estimates

Hospitals and health systems focused on improving patient satisfaction scores may have overlooked the role of pre-financial counseling. David Dyke, Vice President of Revenue Cycle Solutions at RelayHealth, says patients...


NOTE: Windows Media Player is required to listen to our audio files. If you do not have Windows Media Player installed on your computer, you can download it here.

What is RSS?
Pre-service Financial Counseling for a Better Patient Experience
November 14, 2012

Consumers have increasingly become more educated about their healthcare choices and economically vigilant about the costs. Vice President of Revenue Cycle Systems for Relay Health, David Dyke, explains that when healthcare systems capitalize on patients' expectations, balance sheets and patient satisfaction scores improve. [Sponsored by RelayHealth]

Send to a colleague | Listen
The Military Medical Home: Leveraging the Healthcare Team for Chronic Care Management
August 23, 2012

When it comes to coordinating chronic care management civilian providers can learn a lot from their colleagues in uniform. Rhonda Sterner, director of Deployment Services at RelayHealth, explains how the U.S. military builds a team around the primary care physician, team nurse, a case manager and the patient—all of whom rely upon secure technology to connect with one another. [Sponsored by RelayHealth]

Send to a colleague | Listen
Stage 2 Meaningful Use: A Focus on Clinical Laboratory Requirements
June 8, 2012

Clinical laboratory requirements associated with Stage 2 Meaningful Use have been moved from a menu criterion to a core criterion, which means that all providers will need to achieve it. Arien Malec, vice president of strategy and product marketing at Relay Health, and a member of the HIT Standards Committee advising the National Coordinator for HIT, talks about the process of standardizing content vocabulary standards to make the process easier for providers, and the hurdles that still have to be cleared before Stage 2 Meaningful Use implementation goes into effect in fiscal 2014. [Sponsored by RelayHealth]

Send to a colleague | Listen



FREE e-Newsletters Join the Council Subscribe to HL magazine


100 Winners Circle Suite 300
Brentwood, TN 37027


About | Advertise | Terms of Use | Privacy Policy | Reprints/Permissions | Contact
© HealthLeaders Media 2016 a division of BLR All rights reserved.